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Welcome to the AC Silver testimonial page


I have asked a few customers to describe their buying experience when dealing with Andrew Campbell of AC Silver.


I would like to thank these customers who took the time to write testimonials for my web-site.


These customers are contactable to verify the authenticity of their testimonials:




Dear Andrew,


Just to let you know that the ring arrived safely this morning, it's really beautiful and is a perfect fit. The packaging was also really lovely and demonstrated your care and attention to detail. Thank you for providing such excellent service and for keeping us so well informed about the process from start to finish. We will certainly be recommending your website and we may even be back again if we want to purchase something special in the future.


Many thanks,


MP

Saiguede, France

February 2016




Dear Andrew,



I have received today your exceptional service and tray. It is really a magnificent service that gives me a great emotion. I wish to buy some other objects to beautify my home so I will be in contact with you soon.


I thank you very much in advance for your best price and for your perfect service, kind regards


FP

Rome, Italy

February 2016




Dear Mr. Andrew,


I have received the cruet set. Wonderful!!! It is one of the most beautiful silver object in my home and I'm really very very happy. I thank you very much also for the package, for the polish product and for your certification.

You are really an exceptional seller. I hope to buy soon other beautiful things for my collection.


Thank you and best regards


FP

Rome, Italy

January 2016




Hello Andrew


I just got the ring. I'm very impressed with the way it was packaged and presented. The ring of course was stunning, much more than what I expected it to be. Thank you so much. Your service is very professional and at the same time friendly and warm. I was never anxious dealing with you (thats the highest compliment I can give you); thanks also to your shop manager Claire, who was very patient with my enquiries.


Sincerely


AC

Joondalup, Australia

January 2016




Dear Andrew,


I got both vinaigrettes and they are very nice. Thank you for the perfect documentation and gifts. You're excellent seller with which I have not yet met. I look forward to shopping with you again.


Best wishes


JH

Slovakia

January 2016




Dear Mr Campbell


I just wanted to let you know I collected the pendant from the delivery address requested today and am delighted that it looks as good in real life as in the photos. I am always a bit nervous about buying jewellery online and also having been the victim of an internet fraud recently (unrelated to jewellery) doubly cautious about buying items online from people I have not done business with before. I will however have no such qualms with you in the future!

I will certainly keep an eye on your online stock list as I am a bit of a 'sucker' for nice pieces of jewellery!


My best wishes to you and your staff for Christmas and 2016, yours sincerely


CC

Bristol, UK

December 2015




Dear Andrew,


I received the ring today and the documents that you sent. I only have two things to say about the ring: "SPECTACULAR & EXQUISITE!"

Now I think I am going to have to up my standards for the pair of earrings that I select to be worn with such a beautiful ring. Here in the States we say "It's like washing your car and not putting tire shine on your tires to finish the overall look".

As I said, I am a loyal shopper and will be buying from you for some time. I also will be putting your Company name out to my friends and liking you on Facebook after Christmas.

Thanks again for the wonderful ring and earrings. Merry Christmas & Happy New Year!


Warmest regards,


CH

Virginia, USA

December 2015




These days, it's great when you come across something really special in a sea of mediocrity. When I discovered AC Silver's website whilst looking for an antique ring for my wife's birthday I got two gems for the price of one. A stunning piece of jewellery and a personal customer service, the likes of which I thought had disappared years ago with the arrival of the chain store.


Utterly outstanding.


AS

Donaghadee, Northern Ireland

November 2015




Hello Andrew,


Just received the necklace you are right it is absolutely stunning and beautifully packed, a great present for Christmas.


I started buying antique silver from AC Silver in 2009, recently buying jewellery for my wife. The service is impeccable and the quality of items superb and beautifully wrapped. Andrew Campbell and staff are most helpful and Andrew’s knowledge of antique silver and his interest in high quality items gives a sense of security knowing that all items are of the highest quality at a competitive price.


MS

Essex, UK

October 2015




Hello Andrew,


Earrings received this morning - as promised!


I have just left feedback on eBay but wanted to send a message to thank you. I was so impressed with the quality of the packaging and attention to detail you put into the delivery of my order. The earrings are lovely and I can't wait for my wife's birthday to come around now - I am sure she will be equally impressed. It has been a pleasure purchasing from you as I was initially a little sceptical buying expensive jewellery via eBay - your website did a lot to reassure me.

I will be sure to keep an eye on your website as my wife is keen to buy a female Omega Seamaster watch (possibly one with some diamonds) at some point in the future and I noticed you have a nice selection of watches.


Once again many thanks and warm regards


CG

Hampshire, UK

October 2015




Dear Andrew,


I have just received my lovely ring and I am extremely pleased with it and the fit is exactly right.

The ring is as you described on your website, in fact it is even better in the flesh, so to speak, than in the photographs, as the sapphires are a lovely shade of blue (which is what I was looking for) and not as dark as some are.

I appreciated your emails to keep me informed of my purchase. The packaging was 1st class and delivered by FedEx this morning around 9.20am. I was impressed with how the ring was presented inside the packaging - in a lovely presentation bag tied with ribbon and the ring (hidden in tissue paper) double boxed, and within a carefully ribbon tied satin pouch, all colour co-ordinated as well. It was like opening a special birthday present, even though it wasn't my birthday!

Thank you also for including documentation for valuation/insurance purposes.


Thank you Andrew, it has been a pleasure to do business with you. Kind regards,


TS

Derbyshire, UK

October 2015




Quick responses to inquiry and further questions. Provided diamond certification and information to help me make a decision. Ring arrived day after order was placed, was very carefully and beautifully packaged. It also came with a information pack including valuation, diamond certification and pictures for insurance purposes. All round excellent.


PL

Liverpool, UK

October 2015




Hello Andrew,


I cannot praise your firm highly enough. I will certainly recommend you to my friends and family


Regards and good wishes


GH

Leeds, UK

October 2015




Hello Andrew,


I received the brooch today. It is truly beautiful, as advertised. I have left positive feedback, too bad I am limited to only 80 letters, as I could go on and on regarding my satisfaction. The visual presentation on Ebay is very thorough, the purchase process pleasant and the packaging and presentation first class!

I will strongly recommend you to my friends, and definitely do business with you in the future.


Best regards,


GW

California, USA

October 2015




Andrew


I have received the ring and whilst I have left positive ebay feedback I felt it was important to reinforce my compliments to you and the way you managed this transaction. Courteous, professional and impeccable service and as for the packaging it was quite incredible. The trouble taken to comprehensively disguise the package and keep the ring both safe and secure was exceptional. Now I will of course come to you with future jewellery purchases and preferably with the same woman!


Many thanks


MB

Buckinghamshire, UK

September 2015




Dear Andrew, Good Morning,


I have received the magnificent coasters yesterday. The detail is incredibly crisp and they are very heavy. The pear wood is in very good condition and I am really pleased to own them. Your description was a perfect hit and I would like to thank you for the perfect packing that ensures that the items reach their destination in perfect condition.


Thank you once again


JT

Malta

August 2015




Excellent seller, terrific antique jewels. Mr Campbell is very kind, a real gentleman and I hope to buy again very soon.


Thank you once again


CSP

Italy

August 2015




Hello Andrew,


Thank you so much for sending my beautiful bracelet. The packaging was amazing, the best I have ever had and made me feel so special. You are a true professional. I will keep your shop link.


Thanks Again


AJ

Lancashire, UK

July 2015




Dear Andrew,


I have received the ring, thank you very much. The service I have received has been outstanding in every step of the transaction right through to the lovely packaging and I am delighted with the ring. Please thank your jeweller for the superb job they have done with such a huge resize. I was not expecting the hallmarks to still be there. The colour change to me is barely perceptible and if not forewarned I would have thought it was caused by reflections in the polished gold. It is always scary buying expensive jewellery on the Internet and I am very glad I did. The sapphire is the colour I wanted and the diamonds are larger than I thought they would be. What more could I ask for!!


Best wishes from a happy customer


CD

Kent, UK

June 2015




Dear Andrew,


I received the diamond and ruby pendant today and I am absolutely thrilled to bits with it, the quality is exceptional. I was pleasantly surprised at the wonderful packaging and the very professional paperwork, this was an added bonus.


The service received has been 10/10 and I cannot tell you how impressed I am with the detail on your website. This is the first time I have purchased an item of jewellery without being there in person and the full photographs and very detailed description gave me the confidence to buy it.


Many thanks,


CL

Essex, UK

May 2015




Dear Andrew,


As always, your silver is impeccable and service expeditious. The Paul Storr snuffer tray just arrived in fine condition, along with your valuation report.


Many thanks,


JB

Florida, USA

May 2015




Hello Andrew,


This is just to let you know FedEx delivered the ring, with which I am very pleased. Thank you for getting it sized - it fits perfectly. Also, I was most impressed with the packaging, certificate etc.


Thank you and kind regards,


JM

Oxted, UK

May 2015




Hello Andrew,


I am pleased with the case and it is in good condition. I was surprised how clean it is, as the photos tend to show the background with slight tarnish - which I would have expected anyway.

I am very pleased with your service, and although I have dealt with other good retailers I would say it is you service and attention to detail - cleaning cloths, bags, very detailed paperwork and so on, that set AC Silver apart.


Thanks again


MD

Doha, Qatar

April 2015




Dear Andrew,


Your impeccably wrapped box just arrived at my door. The shipping from the U.K. is the fastest that I have ever encountered--most likely, at a pace just short of the speed of light. On opening the box… Well, I'm still incapable of articulating my thoughts because I am still DUMBFOUNDED at how meticulous, how beautiful, how fascinating, how incomparable… How unbelievably spectacular it was! Everything, from the plastic bag to protect the contents of the wonderful shopping sack--tied with sheer black ribbon with your silver logo; and the brown taffeta wraps--that, with a pull of the string, untie themselves (Tiffany, eat your heart out); as well as, the matching brown jewelry boxes and tissue paper; to the organization of the valuation reports… Andrew, there is no detail that you have overlooked, but have, in fact, taken to a whole new realm!


You do a marvelous job photographing and describing every item in your shop; however, photographs simply cannot capture how truly exquisite these chains are. To hold them in my hands! Oh, my! Thrilling! They are THRILLING! And, in a flash, it became apparent that shopping at AC Silver should never be considered an extravagance, but a NECESSITY! I will thoroughly love wearing the chains and will enjoy telling envious admirers that they must shop at AC Silver. Thank you, ever so much, Andrew, for this glorious experience. I will look forward to further shopping with you.


Most sincerely,


SM

Montana, USA

April 2015




Andrew,


The lobster pick and cracker arrived today. The set is very beautiful. Many thanks for your speedy shipment.

Also, thank you for including documents for insurance purposes. This lobster set is a perfect gift for my husband on his birthday.


Best Regards,


SM

Florida, USA

April 2015




Dear Andrew,


Your package arrived this morning. Thank you so much! It is beautifully wrapped, and thoroughly packaged.

Once again, thank you for your efforts for my purchase. I loved the cufflinks! ( This is for my husband for our 10th anniversary)


Many thanks, and best wishes,


MM

Chailly-Montreux, Switzerland

February 2015




Dear Andrew, Good Evening,


The watch arrived yesterday. I fell in love with it as soon as I saw it advertised and it is truly stunning. It sat beautifully on my wrist and I can confirm that it works perfectly to the second. The lock is secure and the watch is truly stunning. I am really glad to own it.


I would like to thank you for the carefully skilled packing to protect its safe journey and for its elegant presentation box and bag. I would also like to thank you for the cloth and for the detailed evaluation and graded report. Your service is truly impeccable and second to none.


JT

Malta

February 2015




Good Evening,


The watch arrived yesterday. I fell in love with it as soon as I saw it advertised and it is truly stunning. It sat beautifully on my wrist and I can confirm that it works perfectly to the second. The lock is secure and the watch is truly stunning. I am really glad to own it.


I would like to thank you for the carefully skilled packing to protect its safe journey and for its elegant presentation box and bag. I would also like to thank you for the cloth and for the detailed valuation and graded report. Your service is truly impeccable and second to none.


Thank you


JT

Malta

February 2015




My dear Andrew,


All I can say is that your description of this canteen as "magnificent" is not an overstatement.


I was thrilled to unwrap each bundle and put the items in their places. It made me appreciate their beauty and, more than that, the honor of having such an unbelievable canteen for our use for the next number of years. I am absolutely, unequivocally, delighted with our purchase and I know Glad will be as well when I present it on Christmas morning.


You have outdone yourself with this wonderful purchase. Thank you for allowing us to be able to do the transaction.


You have been a true gentleman in our dealings and I look forward to many more years of friendship and exciting purchases.


Kind regards in this wonderful Holiday season.


Yours,


PM

Florida, USA

December 2014




Andrew,


Package safely delivered! It looks fantastic - it might even trump last years! Thanks again for your excellent service and attention to detail. I’m assuming there will be no need for sizing adjustments this year!!


Have a great Christmas break, regards


CM

West Midlands, UK

December 2014




Good afternoon Andrew,


Just a quick email to say thank you for the brooch which was delivered on Tuesday this week, as promised. The jewellery box was so beautifully gift wrapped that I have not opened it as I did not want to spoil the wrapping. I am sure the item will be as good.


With thanks again, regards


JW

Buckinghamshire, UK

December 2014




Dear Mr Campbell - Andrew,


AC Silver only stocks items of outstanding quality and beauty. Service and courtesy are second to none and my jewellery was presented tastefully, skilfully, and with enormous care. My stunning pendant and ring each has a comprehensive insurance valuation and gem certificate guaranteeing quality. The after-sales-service is phenomenal. Other purchasers will be as thrilled as I am with mine.


Yours sincerely,


LM

Colchester, UK

November 2014




Dear Andrew,


Many thanks for your message. At 8 o'clock sharp this morning the FedEx van delivered the sauce boats with which my wife and I are completely delighted, not only with their quality, condition and style but also with that of your service since I placed my order less than 24 hours ago. They are to be a wedding present for my younger daughter Caroline and her husband Mike and we are confident that they will be as pleased with them as we are. Thank you.

I came across your website in my search for a piece of table silver, at the outset thinking of a nef (Mike is in the Royal Navy as I was) but pretty soon finding that those which we liked, and they were very few if not rare, were well beyond our price range. Yet in the event we are not in the least disappointed, in fact entirely satisfied, thanks to you.


Yours sincerely,


PF

York, UK

November 2014




Hello Andrew,


Everything arrived today. Absolutely thrilled & exactly what I was hoping for.

The ring is truly stunning & definitely looks better than in the photographs. I thought the video clip was invaluable on your site & gave me a very clear look at the ring. This made up my mind for sure. Thank you for the excellent service & great communication.


I hope to buy from you again in the future, regards,


DC

London, UK

November 2014




Hey Andrew,


The ring turned up as promised on Saturday morning - beautifully wrapped - and I am delighted with it - thank you so much. It has been a pleasure to buy the ring from you as you have been so helpful. I would certainly buy from you again.


Best wishes and many thanks,


JW

Wimbledon, UK

October 2014




Dear Mr Campbell and Staff,


As promised canteen of cutlery and napkin rings arrived this morning. I am very happy with my purchases and hope to make a few more in the near future just have to decide what I would like next. There’s just so much choice. Also very happy with Insurance Valuation Report that you provided with purchase. Thank you all once again.


Best regards


ND

South Shields, UK

October 2014




Dear Andrew,


Just to say thank you, the mug arrived early Thursday beautifully packaged and in perfect condition. Both my friend and I were tremendously pleased with it and will recommend you to all our friends.

Your young assistant was most helpful and helped me to organise the payment. This was a highly successful transaction, and again I must thank you.


Sincerely yours,


DR

Chepstow, Wales

October 2014




Dear Andrew,


The ring arrived before noon today and I'm very happy with it. Your packaging was very secure and also so lovely. It has been a real pleasure to do business with you. Thank you for your correspondence and support. I have wanted an emerald ring (my birthstone) since I was a little girl, and now I have a very lovely one. Thank you.


Best wishes,


RL

California, USA

October 2014




Dear Andrew,


I'd like to say thank you, I've just received the pendant. Now I have a little problem. No, a big problem. A massive one actually. I liked it so much that I want to keep it, which means I have to take a loan and look for another present for my goddaughter! I'll think of something...


Thank you again - it's really beautiful and it came in a 5* packaging. I will be glad to do business for you in the future. Kind regards,


VG

London, UK

September 2014




Hello Andrew,


Good morning. I’ve only just opened the parcel which enclosed The Royal Marine Brooch. In a word ~ AWESOME!


Your presentation is brilliant and greatly appreciated. Thank you very much!


BMcC

Devonshire, UK

September 2014




The tray and silver teapot, creamer and sugar bowl are here in my home. Every item is gorgeous and the contrast between the tray oak wood and the silver teaware is very pleasant.

Packaging was very professional and every thing in the box is perfect. Thanks for your useful gifts to polish and store silverware.


Unfortunately for my finances, I'll see you soon. My best regards,


MP

Italy

September 2014




Hey Andrew,


I've managed to place my order and thanks again for having a great website - My wife just loves your stuff which makes birthdays and Christmas so easy! One day we must make it to your shop.


Best Regards,


PM

Cambridgeshire, UK

September 2014




Hey Andrew,


Ring arrived this morning and I have just had half an hour of downtime to savour the moment of opening! It is truly a beautiful ring and I am so pleased, it fits perfectly and looks stunning.

AC Silver you are at the top of your game! What you advertise you deliver on and each item I have bought from you never fails to make me smile, keep up the good work. I always check your site and the newsletters so no doubt there will be future purchases all being well.


Kind Regards,


CS

East Sussex, UK

September 2014




Dear Andrew,


Thank you very much. The Watch was received this morning and is as Beautiful as described and photographed. Thank you very much for your excellent service and attention. All that is left now is to hope that my wife likes it as much as I hope she does.


Best wishes


CR

Maidenhead, UK

September 2014




Hello Andrew,


I was tracking the delivery of my emerald ring early this morning, but had no idea it would arrive later this morning (fortunately I had just returned home 10 minutes previously). I'm impressed with how quickly it came. The photos don't do justice to the ring. Thanks so much for packaging it beautifully, having it sized and shipped out quickly.


I'll definitely use your online store in the future.


LG

San Diego, USA

September 2014




Andrew and colleagues,


I was able to present the ca. 1910 solitaire diamond ring I purchased from you recently to my wife yesterday on her birthday (although it is really intended as much for our 30th wedding anniversary in a month's time.)

She was absolutely delighted with it and was rendered almost speechless - although whether that was more to do with the beauty of the ring or the unexpectedness of receiving such an extravagance from me is a moot point!

So just to say a big "thank you" for your courtesy and efficiency. It was a pleasure dealing with you and colleagues.


Kind regards,


JH

Bradford-On-Avon, UK

September 2014




Dear Andrew,


I have received the excellent tea service. It is now placed in my display cabinet and I would like to use it for a tea party later. Thank you very much for this great deal.


Best Regards,


MO

Nagoya City, Japan

September 2014




Dear Andrew,


The silver tray arrived today - in perfect condition thanks to the excellent packing carried out by your people. I will be be giving it as a wedding present on Saturday.

I can't wait to see the other pieces that are waiting for me at home.


Many thanks,


CRLQ

Jersey, UK

September 2014




Dear Andrew,


Just a quick word to let you know that the tea set did arrive on time and in good condition. It was a big surprise and made my wife really happy, she is over the moon and loves it. Thanks for your great service.


Kind regards,


MS

Dorset, UK

August 2014




Dear Andrew,


As you know I picked up my sapphire ring and the silver mug yesterday. I am delighted with them both. I think my ring is absolutely stunning and I can't wait to wear it. Thank you very much to you and the girls in the shop for the lovely customer service, it makes all the difference to purchasing.

I also watched the video on the internet of your journey to AC Silver...Inspiring...Long may it continue to be a success for you!


Thank you, kind regards


RS

Newcastle, UK

August 2014




Hello Andrew,


Just wanted to let you know that we have received the package and everything was exactly as you said! From the pictures I've seen, the ring is absolutely gorgeous and I can't wait to try it on when I get home from my trip.

The shipping was super-efficient, the packaging, insurance information, and personalised note were very professional and much appreciated.

It really has been a pleasure communicating/shopping with you.


Thank you so much Andrew!


DB

Michigan, USA

August 2014




Hello Andrew and Staff,


We received the ring on Wednesday morning as you had promised me...thank you! Margaret is more than delighted with it and the fit is just perfect. And thank you for your very attentive service...it was a real pleasure to do business with you all.


Kind regards,


BM

Kirkintilloch, Scotland

August 2014




Dear Andrew


As usual, the items arrived professionally packed and protected against shocks and strokes. The excellent quality of the nice coffee pot and the pair of candlesticks delights me and gives me daily pleasure. And of course the unique ACS-service adds to a high grade satisfactory purchase which comes up to all expectations of a demanding customer. Thank you Andrew, it's a great pleasure to purchase your lovely super-quality beauties!


Kind regards


JP

Zurich, Switzerland

August 2014




Dear Andrew


I would just like to thank you for the brooch and your wonderful service. It is a beautiful piece of jewellery which I shall treasure. I wouldn't hesitate in recommending you to anyone who is looking for quality and great service. I was also very impressed with the packaging, it was lovely.


Thanks again. Regards,


SB

Wigton, UK

August 2014




Dear Andrew,


I've just arrived home and feel that I must let you know that I absolutely love my eternity ring! The girls at your shop were wonderful and I will tell anybody I know, who is looking for a beautiful piece of jewellery, to head straight for Newcastle. My ten hour round trip was absolutely worth it!


Thank you so much! Best wishes


LT

Oxfordshire, UK

August 2014




Andrew a BIG BIG thank you once again.

The bracelet is out of this world I am so delighted.

Now I own two beautiful items of jewellery and I am so happy to have found your website.

Fantastic company to purchase from.

Excellent customer care.

Amazing jewellery


Very Kind Regards,


BE

Staffordshire, UK

July 2014




Dear Andrew


I wanted to write and thank you and your team for such a wonderful experience it was for us today. We were very impressed by your outlet, your staff's professional and very friendly support and indeed for your knowledge and kindness.


Best wishes to your team - truly impressed. Kind regards,


CC

Woodham, UK

July 2014




Dear Andrew


Thank you for sending the ring so promptly it arrived in perfect order this morning at 10.30am. I am thrilled with it...! I am impressed with the quality and detail in the accompanying paperwork too. I shall certainly share your site with friends.


Once again my thanks to AC Silver and the service provided. Best wishes,


SB

Gloucestershire, UK

June 2014




Dear Andrew,


My order of a canteen of cutlery, coasters, grape shears and condiment set arrived safely yesterday. They are all superb and I am absolutely delighted with them. This was the second order I placed with you and I was also very happy with my first order.

It seems a little odd to buy silver antiques over the internet but I very much appreciate the detailed photos, honest, thorough description, additional information and the videos that go with them. All pieces have arrived promptly and are very carefully and thoughtfully packaged, with a useful insurance valuation. Without exception the pieces have all been a delight to open, beautifully polished and look even better in real life than they do in the photos. It is reassuring that all the pieces I have bought have been of a consistently high standard - which has encouraged me to look again at your website from time to time.

I enjoy the variety of pieces you have on your website and the website itself works well. I will almost certainly be buying from you again.


Keep up the good work,


EC

Devon, UK

June 2014




Hello Andrew,


Just a quick note to thank you.

Spoons arrived today, very quick! Thank you for the bag and the valuation. Spoons are excellent, you have a very happy customer. I am what you would probably consider a novice collector, but love 20th century Australian silver.

Once again thank you, I would not hesitate to purchase from you again.


Kind Regards


GS

Perth, Scotland

June 2014




Dear Andrew,


Everything's flawless. You deserve the highest recommendations. The attention to detail is incredible. You packaged everything with extraordinary care!

Thank you very much, and in the future I will be careful to check the products that you sell! I will buy with the utmost confidence!


Kind regards,


DB

Bucuresti, Romania

June 2014




Dear Andrew,


Just to let you know I am in receipt of the fantastic cufflinks. I would like to thank you for the beautiful way they were wrapped and packaged. Also for the attention to detail with the paperwork. I am very impressed with the how smoothly this purchase went by buying on-line which is something that is new to us. Hopefully one day we may be able to come and visit your shop.

Look forward to dealing with you in the near future.


Kind regards,


AM

Hampshire , UK

June 2014




Hello Andrew


Just to let you know that I received my beautifully presented earrings yesterday and I am very pleased with them. I am in fact wearing them today!

I am most impressed by your professional service and would not hesitate to recommend your site to my friends. I'm sure I will be shopping with you again soon.


Kind regards


LL

Newark, UK

June 2014




Hello Andrew


Just received....it's lovely!!!! Fabulous presentation...you guys know how to do it the right way......


Best Regards,


KC

Texas, USA

June 2014




Dear Andrew,


The centrepieces are received via your fast delivery today. I opened the box and thank you so much for your superbly wrapped package; especially thank you for your silver polishing cloth and zipped storage bags. Many thanks for your reservation on the item while waiting for my late payment and giving me your best offer for the item. I enjoy the centrepieces and they are more beautiful than shown in your pictures and video.

Finally, this pleasurable experience has given me enough confidence and safety to purchase from you for the first time. I am happy with this purchase of antique silver from you at this time and I am sure I would like to shop from you in the future.


Thank you very much again. All the best,


DC

Greater Manchester, UK

May 2014




Dear Andrew,


I just wanted to inform you that the ring arrived today. It's beautifully packaged and my partner loves it.

Thank you ever so much with all your help with getting it here to Russia. The certificate etc. had already arrived last week.


All the best,


CW

Moscow, Russia

May 2014




Dear Andrew,


My beautiful watch was delivered today and I'm so very happy and delighted now that I can see it in person, it's more beautiful than the pictures.

It arrived safely because of the packing you provided and I loved all the extra touches of the wrapping of it.


Warm regards,


DB

New South Wales, Austrailia

May 2014




Dear Andrew,


I received the Victorian sugar casters, and they are even better than I thought from the photographs and video clip. I have another one from the Georgian era, and it pales in comparison to the Victorian ones. What I love about Victorian silver is that it is big and chunky and often garish, nothing subtle about it. It was also made at a time in history when the British Empire was at its peak, again big and bold. Your silver is of superb quality, and worth the price that one pays for it.


Regards


JS

Alberta, Canada

May 2014




Good evening Andrew,


I just wanted to confirm safe and sound delivery via your courier who was excellent.


I also want to express how fantastic the customer care and service has been from you and AC Silver. The professionalism shown and help to me make now understand why you have so many previous, happy customers who purchase from you these lovely antique pieces that can give much joy and pleasure.


I was delighted with the fine antique Victorian napkin rings which I know I can pass on to my son and hope he makes as much use of them as we will from now on. I am a real fan of practical antiques, clocks, barometers, wine jugs / decanters etc.


Thanks again for the superb service, help and kindly accepting regular payments. Have a good weekend and bye for now.


KE

London, UK

May 2014




Andrew,


Just a note of thanks – I was working away this week so didn’t get a chance to check the watch before wrapping for my wife and presenting to her this morning.

A superbly wrapped and delivered surprise resulting in a very happy wife, the process was a breeze, communication perfect and the end product seems to be exactly as the photos and description depicted; all of which was a great relief given that I was running out of time before her birthday! Better than that it even fits exactly (something I had failed to consider at all).

I now have a very happy wife, a beautiful watch and a somewhat degraded bank balance but I’ll just have to live with the last item.


Many thanks again, until next time,


PW

Sheffield, UK

April 2014




Dear Andrew,


The ring arrived today as you promised. It's a little beauty and will make a worthy heirloom.

I'd like to say how much I've enjoyed making this purchase with you. Your customer service is exemplary and has instilled confidence in the transaction throughout.

Your personal attention and attentiveness should be a model for all that claim to be in business. Should I find myself looking to make a similar purchase in future, you will surely be my first port of call.


Thanks again, very best regards,


AM

Donaghadee, Ards, Northern Ireland

April 2014




Dear Mr. Campbell


Our lovely whisky label was delivered promptly this morning, as advertised! We love it and are very impressed by the service and “extras” sent with the silver. We hadn’t expected such generosity. Thank you very much.

We’ve been in your shop a number of times when visiting Newcastle and shall surely return when there again. Our collection of Newcastle silver totals some 40 pieces now and we’re always on the lookout for the unusual.


Kind regards,


BW

Devon, UK

March 2014




Dear Andrew,


My cup runneth over.

Thank you, so much, for all of those beautiful pieces. I am so very thrilled - absolutely delighted! I cannot fully express to you how impressed I was when I opened them. I was like a five year old on Christmas. (And I am much, much older than five, I assure you!).

It was very kind of you to include all those silver bags, and the lovely spoons. That was very kind and very generous of you. And your packaging was incredible. I shall not need any bubble wrap for another year - at least!

I am absolutely thrilled to have found you. You have a customer for life! (This means you can never retire ). Thank you again, very much. I am so very impressed with you, and so wonderfully overwhelmed to be the proud owner of these gorgeous pieces.


Thank you again....I am now headed off to peruse your website again!


MM

California, USA

March 2014




Dear Andrew,


My necklace is exquisite and the length of the chain you had altered for me is absolutely perfect. The diamonds are magnificent in quality and I am absolutely thrilled with my purchase as usual.

Everything arrived on time and my paperwork/documentation has also safely arrived.


Very many thanks for your great service.


Kind regards,


MW

Surrey, UK

March 2014




Dear Mr Campbell,


The Jensen water jug (W5711) arrived today exactly as arranged and is - wow! We are so pleased not only with the jug but also the excellent service you and your team have provided to us.

We have been gently collecting vintage Jensen silver for over two years now. Having recently completed two place settings each of Acorn, Acanthus, Pyramid and Cactus flatware, we have recently moved onto one or two larger centre-piece items such as ornamental serving spoons, candelabra and, of course, the jug. Perhaps rather "anorakie", but we now offer our dining guests not so much a choice of menu but a choice of place setting!

We will keep your excellent web-site under regular observation, and very much hope we can continue to be one of your customers in the near future.


Many thanks,


GG and CG

Bath, UK

March 2014




Hello Andrew,


Ring arrived safely on Thursday , ring exactly as described, well packaged, beautifully gift wrapped, a very professional transaction from first contact to the ring being delivered.

Many thanks, I love the ring and wore it today, it helped score brownie points for my hubby.


I will certainly check out your website again.


Regards


AM

Wishaw, UK

March 2014




Thanks Andrew.


The ring arrived here safely this morning. I am sure my wife will be thrilled to bits not just with the ring but the whole presentation.

What an excellent service!


Kind regards,


IJ

Skelmorlie, Scotland

March 2014




Hello Andrew,


Just a quick note to tell you that I received the diamond line bracelet this morning and how absolutely delighted I am with it!

Your web site gave so much detail, but honestly, I was lost for words when I opened the box and saw it - it is so much better than I had hoped, it's absolutely beautiful!

We will certainly be repeat customers - the quality of your items is superb and the attention and care you give your customers is excellent, I feel incredibly lucky to have found you.


Many, many thanks!


Best wishes,


NW

Rusper, West Sussex, UK

March 2014




Dear Mr Campbell,


The silver teapot W6898 and coffee pot W6897, arrived safely today as promised, expertly packed and in perfect condition.

The elegant teapot is a joy and the coffee pot is quite beautiful, exceeding my expectations. I am delighted with them.

Thank you for helping me to buy these lovely items.

Please thank also the lady who spoke to me when I telephoned to enquire about them last week. I am somewhat hard of hearing and unable to use my hearing aids on the telephone. She could not have been more helpful and I much appreciate her kind assistance.

I look forward to receiving the silver cream jug and sugar bowl in due course.


Kind regards,


FF

Derbyshire, UK

Februaury 2014




Dear Andrew,


I just wanted to say a sincere thank you for the ring that we purchase from you for our engagement. It's a beautiful piece which was accurately described and photographed by you. The package arrived beautifully wrapped making the process of opening it all the more exciting. And, just to complete things it arrived on Valentine's day all the way to Sydney Australia from Newcastle Upon Tyne! So absolutely perfect. We are both very pleased.


Regards


PN

Sydney, Australia

Februaury 2014




Dear Mr Campbell,


I have recently purchased a Diamond Ring (W6618) from AC Silver which I am extremely happy with. As I’m sure you are aware buying something of this value and importance on-line adds a bit of apprehension!

I would like to congratulate you on the excellent quality of your website which not only provides comprehensive information and photographs of the item but the addition of the video clip is inspired. This shows the item in detail and provides a much better representation than photographs are able to do.

I would also like to pass on my thanks to your staff, in particular Claire who looked after to me from the first enquiry, through the resizing process to the final delivery. Claire was helpful, informative and a pleasure to deal with. It is refreshing to deal with a small business where quality of product and customer service are obviously given top priority.


I’d like to thank AC Silver and wish you every success for the future.


Best Regards,


SS

Leicester, UK

Februaury 2014




Hello Andrew,


Just wanted to let you know that the sterling silver candelabra arrived safe and sound in Brisbane and we collected it today. My wife Ruth and I were both very pleased with it - it is in top condition (exactly as described) and was very well packed. I particularly like its relatively simple, clean style - very elegant, in contrast to some more ornate candelabras which I find somewhat garish.

Thanks also for the accessories you sent with it (the valuation, cleaning cloth and protective bag - all very useful). It now has pride of place on our antique dining table - I will enjoy looking at it every time I go by that room.


Thanks again for your fine service and all the best for you and your business.


DS

Queensland, Australia

January 2014




Dear Andrew,


Just a quick email to thank you for the lovely packaging and excellent customer service after purchasing this brooch, the brooch itself is just beautiful and so unusual.


LB

Aberdeen, UK

January 2014




Dear Andrew,


The dessert service was delivered about half an hour ago and it is unpacked. We are absolutely delighted and thrilled to bits with it. Even the box is lovely. Thank you too for all the paperwork. The service will be treasured - and used. It could not have found a better home! I realise it is probably not known but by any remote chance do you know the names of the owners of the initials on the box (JHS & MS)? I love a bit of research particularly family history - in fact I have gt. gt. grandparents who were John and Mary Swann who married in Woodhorn in 1803 (two family lines are Northumbrian - one Hexham, the other mostly Bedlington) but were, of course, long dead before the dessert service was made. However, it would also seem to me that the initials are a happy coincidence.

I will be sending you another email as my partner Dixon Pickup has asked me to send you a few photos of the sort of thing he would be interested in buying from you if any ever come your way.


With best wishes,


GD

Maidstone, Kent, UK

January 2014




Dear Andrew,


A note to inform you that the mustard pot and spoon have arrived safe and sound and if anything have exceeded my expectations in all respects. I couldn’t be more pleased and I congratulate you on your taste knowledge and efficiency.

I don’t doubt I shall be contacting you shortly with a view to purchasing an item or items yet unseen by me.

Thank you again.


Sincerely


Hon DS

Sydney, Australia

January 2014




Dear Andrew,


The parcel has arrived today. Perfect, as previous time. I am becoming a sterling addict.


For the moment, thank you for your patience with all my queries, the outstanding customer service and prompt shipment, not to mention the protecting cloth/bag you sent me.

Really appreciated.


Regards


AM

Arundel, Queensland, Australia

January 2014




Dear Andrew,


Absolutely perfect a wonderful quality ring as described :-).

Your professional presentation quite a lovely added value extra.

Many thanks and I will keep your details for the future.


Kind Regards


ST

Tarnock, Axbridge, UK

January 2014




Andrew,


A very beautiful pendant I wore it yesterday for my birthday.

Thank you very much your team also.


Sincerely


E and JC

Sully, Glamorgan, Wales

December 2013




Andrew,


With great reluctance I ventured to open the beautifully packaged watch this morning - it seemed a shame to break into it! As you advised, it is absolutely perfect and in lovely condition. Thank you.

I have, with some female assistance, managed to wrap it all up again and I am sure my wife will be thrilled with it next week. She will undoubtedly drop you a feedback line once she sees it.


Once again thank you for your impeccable service.


Sincerely


C McM

Sutton Coldfield, West Midlands, UK

December 2013




Dear Andrew,


The ring arrived, and you are right it's a stunning item and I am very pleased with my self present for Xmas and birthday! I absolutely adore the setting with the little prongs for the opal, my favourite gem.

I am also looking for a vintage gold chain, quite long (I am a tall woman), but tending towards 15ct and not 9 ct. If you have any ideas, love to hear of them, when you get a chance.

Best regards


AE

Culross, Fife, UK

December 2013




Dear Andrew,


I have never received such a beautifully presented piece of jewellery with such efficient documentation to support it.


I send you grateful thanks.

With kind regards,


AW

Purley, Surrey, UK

December 2013




Dear Andrew,


Arrived today.....beautiful, perfect.....Thanks so much for "going the distance" for me, Andrew. I will keep an eye on your website, but please let me know, when you find cases, flasks, or art nouveau hand mirrors (another love of mine!) of this quality or better.

The documentation was wonderful, professional....and personal. Unfortunately e-commerce often takes that out of the equation, and you are setting the standard. You are greatly appreciated! You delivered what you promised. There is no (e-commerce) buyer, who doesn't give high points for that. My very best to you, as well, and I will stay in touch.


Again, many thanks.


EVA

California, USA

December 2013




Dear Andrew,


I am exceptionally pleased with spoons, their prompt arrival and packaging. Thank you for your service and I shall recommend you to my friends.

Service and trustworthiness is paramount when dealing with antiques and fine silver etc. and you accommodate these two features.


VP

Dereham, Norfolk, UK

December 2013




Good Morning Andrew,


The teapot has arrived today, safe and sound. Impeccable packaging! Took me for ever to remove all that masking tape, it was worth it but!


Many thanks


AM

Queensland, Australia

December 2013




Hello Andrew,


I just wanted to let you know that I have received the tartlet server in perfect condition. I would like to thank you for the impeccable service that you provide from the first instant of enquiry to the end; for the detailed valuation report and for the packing - no matter how small or big the item purchased is, the packing is superb. Finally, I would like to praise you for the superb quality of all items purchased so far, which correspond perfectly to the descriptions given on your site and I am glad to say that although they are antique items they have been well preserved and free of dents. In a nutshell, I am delighted with all items purchased and I am glad to own them.


I highly recommend you to my friends and I hope to do more business with you in the future. I wish you a happy weekend and thank you once again for the service given.

Regards


JT

St Paul's Bay, Malta

November 2013




Dear Andrew ,


This afternoon I received the parcel with the beautiful mustard pot. It is a beauty indeed !

I live in the little town of Doesburg and in the Netherlands. It is called a mustard town, because there is a mustard factory producing the most appetizing mustard there is. That's the reason that I started two years ago to develop a museum especially for a collection of antique silver mustard pots. It is a long way but it is so nice to do it. The George V mustard pot will be part of the collection in the new museum.

Finally it is good to write to you to say that you are a more than perfect seller , as is your communication and presentation of the mustard pot.

Thank you very much.


With kind regards from the Netherlands,


MDK

Doesburg, Netherlands

November 2013




Dear Andrew,


Received christening mug

Very happy with it. Just as you said I would be.

Thanks for the Valuation Report

My grandson's first antique


Thank you again


JT

Victoria, Australia

November 2013




Hello Andrew,


Many thanks, I have received the watch and am extremely impressed with the presentation and documentation, the service you provide is second to none.

I am sure we will be doing more business in the future especially when my wife receives this present.


Regards,


KB

Isle of Wight, UK

November 2013




Good Morning Andrew,


I have just taken delivery of items and I can't thank you enough, they are all stunning. My tea service is now sitting nicely on the tray and the ring fits the 3rd finger of my right hand perfectly, napkin rings are delightful and thank you for the silver bags, all just wonderful and it felt like Christmas. Your care and attention to the packaging is super and everything arrived safely.

As you so rightly said the ring and the tea service are exceptional and I am proud to be the guardian of these super things, what is especially nice is that my maiden name was Swann and the service is Swan crested.

Thanking you once again for all that you and your staff do to make us the customers completely happy, the service you provide is first class and I will always be a very happy returning customer.


Best wishes


CS

East Sussex, UK

November 2013




Dear Sir,


Please be informed I received today the Silver Salver SKU: W5325. The said Salver is a superb piece and I would like to thank you for your excellent cooperation and understanding on the matter.


Yours Sincerely


SL

Athens, Greece

November 2013




Dear Andrew,


I received the cufflinks on Friday. The pictures did not do them justice, they are something else. And thank you for a very pleasant transaction.


Yours Sincerely


RT

New York, USA

November 2013




Good morning,


I would just like to thank you very much indeed for the cufflinks (which arrived last week). I am delighted with them - they are beautiful. The presentation of them was just exquisite.


Yours Sincerely


NF

Southampton, UK

November 2013




Dear Andrew,


Just a note to let you know that the package arrived today, as well as your separate, most gracious paperwork. The contents of the package were just stunning, and will be treasured for many years. Thank you so much for your expertise and professional manner. Debbie and I hope to visit your beautiful country as one of our travel destinations.


Sincerely


JS

Kalamazoo, USA

November 2013




Andrew,


Our candlesticks today - We love them.

Thank you, they were fantastically packaged and arrived in mint condition and the paperwork etc is excellent.


Kind regards


NB

Effingham, UK

November 2013




Dear Sir,


I received the teapot today and I must say I am delighted by its elegance and quality. Please accept my warm thanks for your kind understanding and excellent cooperation.


Yours Sincerely


SL

Athens, Greece

November 2013




Dear Andrew,


What can I say!! My husband is over the moon with his watch and your service is impeccable. Thank you so much for everything you sent us. Do you have a mailing list, if so could we please go on it?


Once again with many thanks.


JP

Paignton, Devon

October 2013




Dear Andrew,


Thank you for your e-mail. Yes I am looking forward wearing the cufflinks, and will definitely send you my impressions. Apart from the personal enjoyment of ownership, items like these cufflinks, and the antique King Edward VIII silver that I recently purchased, will it time be passed on to my son, so in a very real sense, I am a custodian of these beautiful, historic pieces. The Edward VIII condiment set is beautiful, and will be used, and treasured.


Best regards,


JS

Ajaz, Canada

October 2013




Good Morning Andrew ,


I have just opened the box containing the tray and may I say it is spectacular, I am over the moon with the purchase, thank you so much. Even though I used the tape measure to visualise size it is much more impressive than I imagined! SIMPLY STUNNING.


I look forward to my next purchase from A.C. Silver, which I am sure will not be too far in the distant future. Thank you for great communication, packaging of the item and your overall kindness.

Hope you have a good weekend. Many thanks


CS

Whitesmith, East Sussex, UK

October 2013




Hello Andrew,


My frame arrived today and I am thrilled with it. It really is a fine piece. My brother lives in Durham so I will visit your premises on my next visit to the North East.


Kind regards


MR

Stanmore, Middlesex, UK

October 2013




Dear Andrew,


I was absoluteley delighted with the claret jug and the manner in which you despatched it with the silver cloth etc. I am sure we will do more business in the future.


My best,


DY

Guilford, UK

September 2013




Dear Mr Campbell,


Just a message to say that the Dublin teapot by Robert Breading arrived safely last Saturday. As you said, it is indeed an exquisite piece and I am really delighted with it. It makes a wonderful addition to my collection.


Kind Regards


KA

Craigavon, NI

September 2013




Good Morning, Andrew,


The exquisite wrapping/box/ribbons of the ring is exemplary of the type of class I saw in you as I communicated with you over the past several days. The ring is simply delicious! I can't stop looking at it, even as I'm typing this to you. There is nothing as breathtaking as European cut diamonds! Once again, thank you for your believing in me and your patience. I will leave you top rating, and will keep an eye on your updated weekly listings.


CA

Chicago, USA

September 2013




Dear Andrew


The tray has just arrived and we are thrilled with it. It is absolutely beautiful - very delicate and free of any blemishes. We enjoyed unravelling your extremely careful packaging (shades of pass the parcel) and were very pleased to find that you had included a storage bag.

Thank you so much for a really first class service and for providing us with such a wonderful memento of our friend. Deciding quite how to fittingly spend his unexpected bequest has been something of a worry, in the nicest possible way, but we could not be more pleased with our final decision.


Kindest regards,


MH

London, UK

September 2013




Dear Andrew


Just a quick note to thank both yourself and your courteous assistant that dealt with my order, for a pair of Irish Silver Salvers. They arrived on the day stated, professionally packaged, with ample protection, and exactly as described.


Many thanks again, a pleasure to do business.

Kind Regards


PC

Shrewsbury, UK

September 2013




Dear Andrew,


Good news, we are now engaged with the beautiful ring! Alex was over the moon and totally surprised. I can't thank you enough for your service which was exemplary.

We're getting it resized in Sydney and know it will bring us a lifetime of happiness.


We are also considering other ring options for alternative silver bands when Alex wishes to do day to day chores (she said the ring is far too special to do the washing up in!) - I'm not sure if you have any options for very thin plain white gold band ring? If not, no probs, thanks again,


SM

Sydney, Australia

September 2013




Dear Andrew,


My lovely emerald ring has arrived and fits perfectly! Thank you for your excellent service , and all your friendly staff, who were so helpful on the phone. I will absolutely love wearing my ring.


KC

Bradford on Avon

August 2013




Dear Andrew,


I'm just confirming that I received the ring this afternoon.

It's certainly even more impressive in reality than in the photographs. I'm very happy with it - I hope my partner will be too!


The packaging and certification is a nice touch as well.


I'll let you know if she says yes in a couple of months!

Fingers crossed until then. Best wishes,


JS

Corby, UK

August 2013




Dear Andrew,


just a quick note to say thank you very much for the service we have received, delivery was received 2-3 hours ahead of schedule and scored brownie points all round. Much appreciated

Regards


GT

Matfield, Kent, UK

August 2013




Dear Andrew,


You are really a role model for any trader in antiques. It hardly does justice to your work to qualify it just as outstanding. Your name is a synonymous term for perfection at its best. Thank you very much indeed for the fabulous tea caddy, which is a true delight.

I am looking forward to enjoying purchasing at yours again before long.


With kindest regards and very many thanks,

Sincerely


IK

Speyer, Germany

July 2013




Good morning Andrew,


I have been in Sales all my working life and own a Restaurant, which you could tell from the delivered address and it is not often that I am impressed by presentation, in whatever form that takes. However, I must admit to being exceedingly impressed with your presentation of my latest Bucherer Watch. Obviously a great deal of thought and design has gone into your Customer Presentation and in my case, certainly did not go unnoticed.

The watch has certainly been beautifully restored to its original state and will become a prized part of my watch collection AND I will enjoy wearing it !!


Best regards and thanks again for your professional handling of this transaction,


RC

London, UK

July 2013




Dear Andrew,


My wife just called me to tell me that the candelabras arrived safely. I could only see them on skype as I am abroad at the moment. However, from what I've seen they look fantastic and can't wait to see them in real life.


Andrew, I wish to thank you for the excellent service and for the very professional way in which my purchase and subsequent delivery were executed.


Kind Regards


AB

Malta, Europe

July 2013




Dear Andrew,


We received the ring on Friday, Mary is delighted with it. Thanks very much for the quick resizing and dispatch. We were impressed with your packing and presentation, all very nicely done. Thanks also for your time on the phone, we weren't expecting to buy online but we're glad we came across your site!


Cheers!


MT

Pasadena, California, USA

July 2013




Dear Andrew,


The ring arrived Saturday as promised and beautifully gift wrapped.


My partner took much delight in unwrapping it when I presented it to her. When she finally and feverishly reached the ring itself, she was absolutely delighted with it. Proclaiming it the most perfect gift she had ever received.I too thought it a stunning piece. Even after viewing the pictures and video on your excellent website, seeing it for real exceeded my expectations.

Being a bloke and of a more practical mind. I was also very impressed with the accompanying documentation. Finding the complimentary insurance valuation, images and independent diamond gemstone grading card very informative. I felt they enhanced the overall quality of my purchase.


I very rarely give customer feedback, but your level of pre-purchase service and advice, compelled me on this occasion.

Sincere Thanks,


DR

Liverpool, UK

July 2013




Dear Andrew,


Just to let you know the package arrived today - what a beauty.


It has been beautifully presented and packaged, thank you. Thank you also for the quick delivery time - 3 days from Newcastle to Sydney - is that a record?! It's not often you go to the other side of the world for a piece of antique jewellery, but for this occasion it was absolutely worth it. I hope it brings as much happiness and pleasure to my partner who will be receiving it in a few week's time. Other than me, you're the only other person on earth that knows, so I'm glad we were able to make this happen through AC Silver. Your on-going customer service is an exemplary example of first class customer care and advice, never pushy and always with the customer's interests at heart. You and your team are a fine representation of what a traditional jewellers can be. I will let you know in due course if any changes need to be made, but I'm hopeful we're onto a winner!

Best Wishes


SM

Sydney, Australia

July 2013




Hello Andrew,


RI wanted to let you know that I am SO pleased with the cameo. I'm trying to determine what it depicts - I hope I can figure it out! When the package arrived I couldn't understand why the box was so large. What a nice surprise when I opened it and found out - such beautiful packaging and presentation. Many thanks!


MV

New York, USA

July 2013




Dear Andrew,


Thanks for the advice. Yes, I spoke to my bank and cleared the payment, which has now gone through. I'm very excited about seeing the ring now in the flesh (so to speak!). Thank you also for extending the warranty period, I'm sure my partner will love it, but there's always a slight risk with these things as I'm sure you can appreciate.

Thanks for your assistance in this transaction, your shop is by far the most reasonable and bespoke I have come across, and I've been looking for a while!


As it happens, my partner is actually from the North East (Durham), she's a Mackem by heart, but it seems fitting I should use a North East jewellers to get a lifetime gift, even when we live in Australia!


Thanks again!


SM

Sydney, Australia

June 2013




Dear Andrew,


The ring has arrived and is PERFECT! A gorgeous piece of jewellery (as expected from the images and video on your great website) and a perfect fit too. And I really value the certificates and insurance documents – they make a massive addition to what has already been a fantastic customer service. Thank you for all your advice and prompt replies and for the speedy delivery upon purchase.


I can certainly see me wearing this ring for the rest of my life.

Have a wonderful weekend, many thanks again and kind wishes,


Regards


SA

London, UK

June 2013




Dear Andrew,


Just a note to let you know that my pendant has arrived safely this morning and is beautiful.

Thank you very much for your first class service.


Kind Regards


AJ

Plymouth, UK

June 2013




Dear Andrew,


Ring arrived safely a short time ago and is now back to its former glory with the small stone replaced. Sizing looks fine and I am sure it will fit my daughter when she is old enough to appreciate it. Meantime, I will keep the ring safe for her in its lovely box and packaging.

Once again may I comment on your beautiful jewellery and how pleased I am with this ring.

Your customer care has been par excellence and a very refreshing experience.


Sincerely


MC

Renfrew, Scotland

May 2013




Dear Andrew,


For a Saturday morning, what an exciting and intriguing careful unwrapping of this exquisite vase proved to be. It is every bit as delightful as it promised to be.


And special thanks for its accompanying storage bag and polish and perfect paper-work. I took back my unkind thoughts of my mother's grubby storage bags when I read the instructions!


Thank you.


MG

New South Wales, Australia

May 2013




Dear Andrew,


Just to let you know that my beautiful ring has arrived safely.

Thank you so much; it is just as described, and I love it!


Kind Regards


KW

Sydney, Australia

May 2013




Dear Andrew,


I just wanted to thank you and say how absolutely delighted and overwhelmed I was when I received the exquisite Japanese ink pot yesterday, it truly surpassed my expectations.


When you said in your email ‘I’m sure you will be delighted and this item comes highly recommended’, I kept an open mind however on receiving the ink pot yesterday I was absolutely impressed by the incredible beauty and detailing of the craftsmanship of this work of art and in the honesty of your comments. Your service and on-going follow up and attention to detail has been incredibly impressive and a rare thing these days with so many companies and businesses being automated, may I say it has been an absolute pleasure dealing with your company and look forward to future purchases and with total confidence.

The overtime I worked to afford this item has been the best time spent and I shall truly treasure and feel quite privileged to be the custodian of this most beautiful work of art.Thank you again to you and your team!

Best Wishes.


RD

Kensington, Western Australia

May 2013




Dear Andrew,


What can I say? The ring is utterly beautiful. I am absolutely delighted. Thank you so, so much for your help in choosing it. It fits perfectly too. I have been wearing it about ten minutes and can't take my eyes off it. It's the perfect ring. You made the experience of buying a pleasure. Please say to Ashley she was right - stunning. Can hardly believe it is mine!

Thank you again.


TD

Bournemouth, UK

May 2013




Dear Andrew,


Yesterday I received the earrings – a truly amazing piece of jewellery. The lily of the valley motif is so delicate and the sparkling diamonds catch immediately the attention - I´ve never dreamt of having anything so beautiful. The earrings seem to be alive in the sunrays.


Thanks for great communication and for enabling me to become the happy owner of both the watch and the earrings. The only problem is that I´ll never want to wear any other earrings! :-)

Best Regards.


OK

Brno, Czech Republic

April 2013




Dear Andrew,


Ring arrived safely today. Thank you.


All I can say about the ring is "simply stunning."

What young girl could fail to fall in love with it! The diamonds sparkle just as much in reality as they did in the video on your website. I can't enthuse enough about the ring it is truly BEAUTIFUL and meets everything I desired in a ring. Antique, good stones and a design which stands the test of time.

The packaging is a lovely added touch and the accompanying important documents containing all the relevant information necessary for insurance purposes etc. extremely useful. Your professionalism tempered with just the right level of customer service/advice has been exceptional and made purchasing the ring a delightful experience.


Many Thanks


MC

Renfrew, Scotland, UK

April 2013




Hello there,


The ring arrived today as promised in wonderful condition and beautifully wrapped. It's obvious you take great care in your products. I'm very pleased with your site and will definitely return. Tracking a FedEx package is easy and I highly recommended this mode for delivery.


LG

San Diego, California, USA

April 2013




Dear Andrew,


just received the silver cockerel sugar box and it's awesome, thankyou so much for great communication throughout and very well packed and detailed invoice etc. Hope to do future business! Love your shop,

All the best and kind regards


CW

Clacton On Sea, UK

April 2013




Dear Andrew,,


I received the watch this afternoon and it is really an amazing piece of jewellery. I have a small golden watch and everybody has always been saying how beautiful it is, but it cannot hold a candle to this item. I do not know which word would be the best for description of this watch – various words come to my mind: exceptional, wonderful, fantastic, breathtaking, awe-inspiring, fabulous…I could continue for a long time and it still would not be able to fully capture the sheer beauty of the filigree details and the star-like sparkles of diamonds. I cannot wait to see the watch in the sunrays tomorrow – I am sure the effect will surpass all expectations.


What is definitely worth mentioning is the wrapping. The bag was certainly nice enough, but the real shock came during unwrapping the burgundy cloth – it looked almost unreal and I felt like a queen being presented the work of the best royal goldsmiths. The whole experience made the first moments of my ownership of the watch even more memorable.


I could continue writing about how impressed I was with our quick and friendly communication on personal level, prompt delivery (24 hours from your receival of payment – I didn´t even know that it is technically possible to get it so quickly), and last but not least with your website – it was almost as if I were in your shop and you showed me the watch. The video presentation of all your items is a great idea, especially when it is not possible to see them in person. Everything fully matches the quality of your product and its presentation. I was very impressed.


Moreover, Google maps enabled me to look at your shop in the virtual world – now I can see in my mind the terraced houses in your street with the church nearby and I also watched your video on Youtube – it was pleasure to meet you.


Best regards,


OK

Brno, Czech Republic

April 2013




Dear Andrew,


The cuff links arrived today, thank you very much! They are stunning, and I am so looking forward to giving them to my husband for our anniversary.


I must add that I am hugely impressed with the impeccable service you have provided from, the presentation and packaging to the detailed valuation report. I will certainly being using your website again, and will be highly recommending that other friends and family do likewise!


Many thanks again and best wishes,


RH

York, UK

April 2013




Hello


I have just received the pendant, it's perfect.

Thank you for the speed of service.


Have a good day.


JB

Saint Malo, France

April 2013




Dear Andrew,


I am writing this email to tell you much I love the ring! I collected it today and it is stunning.

Many thanks


UP

Glasgow, Scotland

April 2013




The most dedicated seller ever met, MUCH exceeding London Silver Vault shops.


TP

Hong Kong

March 2013




Dear Andrew,


I have eventually got home after many delays and opened my parcel. The preserve dish is stunningly beautiful and I am very pleased indeed.


Many thanks again for your trouble.


SL

Western Cape, South Africa

March 2013




Dear Andrew,


I just wanted to let you know that I have received the salt dishes. They are stunning. I also wanted to thank you for the silver cloths and pouch and for the good wrapping. I was also impressed by the detailed report besides the receipt, which I would certainly need for my insurance.

I am very happy with the service offered and advice given and I will look at your website more often in search of items that I might need.

Thank you for now and Happy Easter to you and your family.


JT

Malta

March 2013




Dear Andrew and Staff,


Thank you so very much for the time, care and attention you showed me when I was buying my gorgeous vintage diamond watch. Though I was spoilt for choice, I really couldn't go beyond the stunner I finally chose, with its 3.36ct of sparkle. The typical Art Deco architectural design, and the superb condition made it THE choice but above all, the manner in which the purchase was handled by you and your team, made the real difference. Your very personal service with is diligent after sale commitment is second to none; you're stuck with me now!


Kindest regards


BP

Blaydon, Tyne and Wear

March 2013




Dear Andrew,


I confirm the safe arrival of one trophy and base. Also an envelope containing the valuation documents arrived too. We are most delighted with the purchase from you; the trophy is lovely in every aspect and will make a delightful memorial cup for my late father.


Thank you also for all your emails allowing me to know where we are, regarding our purchase from your goodselves. Wonderful back-up service if I might say!


RH

Dorset, UK

March 2013




Dear Andrew,


The ring has arrived safe and sound, and is even lovelier than it looked in the photographs.

Thank you very much for an excellent and helpful service. I won't hesitate to purchase from you again in future and will definitely recommend you.


Kind Regards


HC

Derbyshire, UK

March 2013




Hello Andrew,


Have seen the ring for the first time this evening and it is absolutely stunning. It fits perfectly and we are so so thrilled.

The ring is presented so beautifully too. Clearly you cherish your fine jewellery (and no doubt your silverware too) and your customers.

I'm so pleased to have found you


Kind Regards


CT

Basingstoke, Hampshire, UK

March 2013




Hello Andrew,


Thank you so much for the swift and safe arrival of my vintage diamond watch, it's even more lovely than I imagined it would be!

Thank you also for the pretty packaging and paperwork. I'm thrilled.


Sincerely


AH

Saratoga, New South Wales, Australia

February 2013




Dear Andrew,


I have received today the mustard pot. I must say that I am really happy because it is truly beautiful, to the point that I have decided to keep it for myself - it would be wasted as a present!


I will keep looking through your website to see if I find other items that I like, and will then contact you again.


For the time being, I thank you for this excellent experience, not only the quality of the item, but also the packing, and your communication which is always clear and precise.


Best Regards,


PA

Hong Kong

Febrary 2013




Dear Andrew,


This is to confirm that I received the cufflinks as well as the related documentation. The cufflinks are absolutely stunning. I am very happy with them.

It has been a pleasure doing business with you.


Thank you and best regards.


MO

New York, USA

February 2013




Just a courtesy mail to advise you that the cutlery arrived, undamaged and in perfect condition. My wife hasn't seen it yet, but I am absolutely delighted with it.


I felt a bit like Howard Carter, trying to get to Tutankhamen's inner sarcophagus, but it was worth the effort, to see such a lovely box of utensils.

Thank you once again for your excellent service.


Best Regards,


H McP

Greenock, Inverclyde, UK

February 2013




Dear Andrew,


The little chest arrived yesterday and we were both delighted with it. Thank you for enclosing the insurance report and a storage bag.

As ever, it has been a pleasure doing business with you and we look forward to it again in the future.


All the best


LN

London, UK

January 2013




Dear All


Just a short message to let you know I find your website and the quality of your merchandise simply wonderful and compelling. I will not hesitate in making the journey down from Glasgow soon to view, and hopefully purchase one of your older pieces.


Again my sincere good wishes, it was a real pleasure viewing your site.


Best wishes


PT

Glasgow, UK

January 2013




Mr Campbell,


I just wanted to let you know that the cluster ring that my son bought for his fiancé is absolutely beautiful……they were thrilled. Thank you so much.


TC

Myrtle Beach, Southern California, USA

January 2013




Dear Andrew


I just want to let you know that I received the watch this morning... Thank you so much for a beautiful piece and your excellent customer service. I am very happy with the watch... Thank you!


Happy New Year!


WW

Pleasanton, California, USA

January 2013




Dear Andrew


The item arrived today safe & sound. I could not be more pleased. A magnificent work of art in perfect condition. It is evident the bowl has been cherished and well cared for throughout the years. An iconic example of Jones' style and workmanship.


Your professionalism and attention to detail; from purchase to shipping, to documentation, to storage bag, have been exemplary. It has been a pleasure doing business with you and I will check your online store often for items of interest.


BL

Franklin, Tennessee, USA

January 2013




Dear Jane,


Glad to report elephant has been received safely this morning . Delighted with it , nice quality and fine condition, sure my wife will be equally delighted .


Also like to commend you and Andrew Campbell for your excellent service . As a shopping experience just like visiting a West End jewellers or Saville Row tailors where service is still important.Who says shopping online is an anodyne experience.


Many thanks again ....don't forget me if comprable elephants should wander your way.


DC

Petersfield, East Hampshire, UK

January 2013




Dear Andrew


The pepper grinder arrived safely today. Thanks for the excellent packing. Also, thanks so much for the complementary storage bag, polishing cloth, and valuation document. It is amazing that this exceptionally beautiful grinder in such superb condition was actually made in 1900. It is pristine inside and appears to have been used little, if at all. I am extremely pleased with it and look forward to great pleasure in having it on my table.


Cordially


LEA

Washington DC, USA

January 2013




Dear Andrew et al


Many thanks for the ring which arrived today, beautifully packaged and in an absolutely enormous box! It's a delightful piece and my wife loves it, although there was never any doubt in my mind that she would.


The standard of communication in my initial phone call was absolutely impeccable and I have no doubt that I shall avail of your services in the future. My highest recommendation would not be adequate!



Dr NB

Portglenone, County Antrim, Northern Ireland

December 2012




Dear Andrew


I am just writing to confirm safe receipt of the silver jewellery box which arrived safely at my office this morning; It is simply beautiful and I am sure my wife will be delighted with it.


May I wish you a very happy Christmas and a prosperous New Year.


Sincerely, yours


PQ

Oxford, UK

December 2012




Dear Andrew,


Forgive the lateness of this reply.

I would like to take this opportunity to thank you very much for sending the case so quickly as promised in your email.The case is exactly as described by yourself on the selling antiques website and I am very pleased with it and will keep an eye on your website for any further silver purchases.


Thank you for providing the storage bag and including an insurance valuation this was very much appreciated.


Have a Very Happy Christmas and New Year.


Kind Regards


RM

Farnborough, UK

December 2012




Mr Campbell,


Your service has been outstanding, I certainly hope to use your services again in the future.

Many thanks for all your assistance, I wish you a Merry Christmas and a Happy New Year.


Sincerely


JL

Dunfirmline, Fife, UK

December 2012




Dear Andrew,


Just to let you know that the salvers arrived at the weekend and I am very pleased with them.

They do feel very weighty and in excellent condition, I'm very pleased with them indeed.

I'll keep an eye on the website going forward.


Kind regards


JG

Hong Kong

December 2012




Dear Andrew,


The package arrived at my house today when I was at work so I only managed to open it just now.

The ring is gorgeous! I am very pleased. Thank you.


And thank you for the lovely way it was presented.


I will be looking forward to your new and updated website.

Kind Regards


NN

Waterford, Western Australia

November 2012




Dear Andrew,


It is with much pleasure that I received the sapphire/diamond bracelet today. The parcel was a pleasure to open since you packaged it so beautifully. I am totally delighted with the bracelet and would like to thank you for all of your informative, prompt and helpful correspondence during this transaction. I will make a point of viewing your beautiful online store when I can.


Kindest regards


CG

New Lambton, New South Wales, Australia

November 2012




Dear Andrew,


My photo frame arrived this morning and I wanted to thank you so much for the way that it was presented. We really appreciate your effort. Thank you so much.


Kind Regards


PB

Guilford, Western Australia

November 2012




Dear Andrew,


Thank you sooooo much, the ring is every bit as lovely as it looked on line. The packaging and presentation was also superb, you're to be congratulated on such attention to detail. As a now recently retired Commercial Interior Designer (now full time mum and wife) it's not often that I'm impressed with the presentation of goods after sale.


I'm sitting here typing this to you with it sparkling on my finger it's just perfect. Unfortunately the hands will need a bit of work to bring them up to the standard of this gorgeous ring. It's a lovely size and scale for everyday wear ( though not today, as I've been planting vegetables and washing my car). I'm sure Michael will be very happy with his Xmas gift to me, and I'm sure will take full credit for its selection and purchase if anyone asks.

Once again, thank you for everything it's been a delight and I look forward to my next purchase from you enormously. I will be spreading the word about your wonderful service and fabulous jewels to all my friends who share my passion for beautiful jewellery.


Wishing you and your family all the best for the Christmas season,

Warm Regards


MR

Pullenvale, Queensland, Australia

November 2012




Hello Andrew,


Received the beautifully packaged brooch this morning to my surprise and delight.

It is so superbly beautiful, I just had to email to thank you.


Best wishes for a happy, healthy and wealthy festive season!


BG

New South Wales, Australia

November 2012




Dear Andrew,


Many thanks for the teapot which I have received today, via FedEx, in perfect order as promised.


It has been a real pleasure to do business with you: the item exceeds expectation, was packed with international carriage and delivery in mind and was rapidly dispatched and delivered. A conscientious approach to all elements of the sale process is evident at each stage.

I hope to do business again.


JCE

Doha, Qatar

November 2012




Dear Mr Campbell,


Just a line to thank you for the valuation and to compliment you on your standard of service.


PS For many years I attended evening classes in silversmithing at Sir John Cass College, where the senior teacher was Frank Beck, Gerald Benny's master silversmith. There was a mixture of students from trade apprentices to one of the curators at the V & A!

Yours sincerely,


DW

Bridgewater, Somerset, UK

November 2012




Dear Andrew,


Your professional and pragmatic approach is truly impressive, this purchase has been a fabulous experience.


Thank you for your patience and help, as well as for your readiness to amend your website for a sake of one humble Serbian client :) much appreciated, really!

Thanks again to send me such a wonderful piece.


AL

Belgrade, Serbia

October 2012




Dear Andrew,


The candelabra arrived this morning as promised. We are absolutely delighted with them, and I am sure they will give us great pleasure for many years to come.

We hope to be able to do business with you again in the future.


With best wishes.


JC

Deal, Kent, UK

October 2012




Dear Andrew,


I received the diamond and sapphire bangle and is more than I expected.

Already one of the most serious professionals I know (and there are many.) Your items are of excellent quality and competitive prices.


Thank you very much for your thoughtfulness and good work.


JMM

Zordia, Spain

October 2012




Dear Andrew and Staff,


My brooch arrived this morning and I have to say I am delighted with it. It is a pleasing addition to my growing, moderately valuable, collection that I hope might be an investment in the longer term.

I also have to compliment you on the overall service - it has been outstanding and added to the experience.

I will watch your website with interest.


Regards,


JK

Chorley, Lancashire, UK

October 2012




Dear Sir,


Thank you so much.


Today I have received shipment in great condition.

Thanks again to send me such a wonderful piece.


SB

Bohpal, India

October 2012




Dear Andrew,


Thank you very much for the cup. It arrived on Friday morning and the invoice and letter today.


The cup far exceeded my expectations it is fantastic, I'm sure we will be doing business again soon.


Thank you also for the bag and cloth.


JA

Tokyo, Japan

October 2012




Dear Andrew


All received and in great condition.

Lovely vases - I'm very happy.

A nice touch putting the insurance valuation documents and cleaning/protective bags in too.


NS

East Sussex, UK

October 2012




Dear Andrew,


I've received your parcel this morning.


The sugar bowl is even more magnificient than you had told me... it's beyond words. I'm very glad with this silver piece.


Thanks again for your skill to add extra pleasures around a purchase. With the hope to work with you again, I remain,

Yours truly.


BC

Villeneuve la Riviere, France

October 2012




Dear Andrew Campbell,


The caster arrived as promised via FedEx today,thank you very much it was beautifully packed, and I think it is very attractive and will take pride of place in my glass cabinet.

Thank you for the cleaning cloth and bag.


Kind Regards


PP

Fordingbridge, Hampshire, UK

October 2012




Dear Andrew,


I have just returned home from my travels and have unwrapped the incredibly well packaged 'horse racing' cigarette case that you sent to my home address last week.


I just wanted to write to you to express my appreciation for the service and more importantly, the quality of the product in this transaction. I am absolutely thrilled with it. I know you said it was an exceptional piece but notwithstanding, I was still surprised at just how stunning it is 'in the flesh' so to speak. It is indeed fantastic in every detail; an item of sheer beauty and craftsmanship!

Very many thanks again and please be advised that I would be happy to endorse your products and service in any way that you might see fit.


With kindest regards, a very satisfied customer,


MH

Peacehaven, East Sussex, UK

Oct 2012




Dear Andrew,


The bowl arrived safely early this afternoon. I opened the outer package but did not unpack the bowl until returning home this evening. All I can say, it is breathtaking to behold. It has exceeded my expectations. Photographs do not do it justice.


Thank you for the polishing cloth and the storage bag. I will treat the bowl with tender loving care.


It is fortunate indeed to be living in the internet era, as I would not have had to chance to visit your shop. Yes, I will continue to visit and enjoy your shop via the world wide web.


Best wishes for a successful year.


PG

Pittsburgh, Pennsylvania, USA

October 2012




Dear Andrew,


I have left feedback for you. I wish there was a button for "Very" Positive. To say I am delighted is an understatement.


Thank you for your very professional service. I will certainly keep an eye on your website and I'm sure I'll be buying from you again [when I save some more pennies!].


Regards


CG

Bristol, Somerset, UK

September 2012




Dear Andrew


Thank you for your note and the Jewellery box. I am delighted with the gift as it is better than expected.

Thank you for your prompt, efficient and professional service. I would like to be added to the mailing list.


Regards


CJ K-P

Bristol, Somerset, UK

September 2012




Andrew


I received my ring today - it is absolutely beautiful, and I'm actually wearing it now.


Many thanks for all your correspondence, it was greatly appreciated.

Many, many thanks again


UP

Glasgow, UK

September 2012




Dear Andrew,


I received the teapot Thursday, and I must say it was every bit as beautiful as I expected it to be. Everyone that has seen it has been very impressed!

You can add me to your list of satisfied customers!


Sincerely


Helsingborg, Sweden

September 2012




Dear Andrew,


I am just writing to thank you for the wonderful necklace I received today. It is just as beautiful as it appeared on your website and I know will give me great pleasure and will be the perfect memory for my pearl anniversary next week.


I must also mention the helpfulness of your sales assistant and the beautiful packaging the necklace arrived in. It has all contributed to make a lovely online shopping experience and I will be sure to recommend your shop and use you again.


Kind Regards,


JP

Northampton, UK

August 2012




Dear Andrew,


This is to let you know that the parcels have quickly and safely arrived. Everything is perfect. We are impressed. the cups are just like we wanted and the certificates are neat and professional.


It is very nice working with you. Thank you again for your close cooperation and understanding; we do not know how we would have managed without your dedicated support.

We appreciate Andrew, sincerely this professional and positive purchasing experience with you. We will be happy to work with you in the future and promise to use your site as the primary one to look for the further items.


With very kind regards


II

Ukraine

August 2012




Dear Andrew Campbell,


I would like to inform you, that we have successfully received the set. We are really delighted with it. Thank you for all the information concerning the monitoring of the package. We also hope, that this is the first, but not the last valuable purchase.


AZ

Klaipeda, Latvia

August 2012




Dear All


The pendant arrived this morning and is stunning. Great service and knowledgeable staff made for a superb shopping experience. Beautifully gift wrapped too!

Thank you so much Sarah


M

Cheshire, UK

August 2012




Dear Andrew


Just to let you know the parcel arrived this morning. I am absolutely delighted with the cufflinks - they really have a very fine engraving on them. Thanks so much again for all your help and for providing another item of excellent quality.


Thank you for all the added bits eg. cloth and valuation certificate. I'm not sure i will be ab le to get up to Newcastle for the diamond cleaning each year but we will bear it in mind.


Thank you once again. Best wishes


HK

UK

August 2012




Good morning Andrew


Thank you for the bracelet which arrived safely this am. It was so well packaged my hubby couldn't guess what it was even though he knew it should be arriving. He was also impressed that he wouldn't have to wrap my birthday present himself! The bracelet is gorgeous. Thank you so much for making sure it got to me safely. It fits perfectly too.

I so wanted to open it up to take a look, but it seemed such a shame to undo the great work that your staff had done to package it up, so I've had a look at all of the paperwork which is all correct and far exceeds anything I've had from previous jewellers I've dealt with.

So bearing all that in mind I'll now wrap up the box and she'll open up on Friday the 17th, it'll be a surprise for all of us and I'll be in the good books for a while.


Thanks for all your help, I will without doubt be back to use your services again in the future and will spread your good name far and wide.


Best regards


CG

Bracknell, Berkshire, UK

August 2012




Dear Andrew,


Today was the day....all I can say is this seems meant to be.

The ring is everything you promised and fits my finger like it was sized for me. I passed under an LED light and it is just dazzling. While I was a little apprehensive about spending so much money on something from so far away, you exceeded my expectations and I will give you the best recommendations possible.


Thank you and your staff again for the superior service.


VH

Kentucky, USA

July 2012




Dear Andrew,


The tea set you have just sent arrived this morning and I really could not be more delighted with it .... It really is absolutely beautiful and will be a joy to behold and handle every time I use it.

Also a very big thank-you for enclosing the tarnish-proof storage bags, these are also quite excellent and I am wondering whether you are able to supply these separately ?

As always the items were superbly packaged and presented in truly pristine condition.


My Thanks and very best wishes,


PH

Derby, UK

July 2012




Dear Andrew,


I've been meaning to drop you a line and say how pleased I am with the lovely locket. It's really a wonderful piece - thank you so much for selling it to me and for its very prompt arrival!


Best wishes,


AT

New York, USA

July 2012




Dear Mr. Campbell,


The letter opener just arrived and I am really thrilled with it! It came faster than I had expected.

It is a really beautiful and unusual object.

Thank you for the exceptional service, and for including the valuation paperwork with photos.


Best wishes


PG

Lincoln, Nebraska, USA

July 2012




Dear Andrew,


Received the sapphire and diamond bangle this morning by Royal Mail and looks it even better than the photos on your website.


My wife arrived home tonight and wondered what was in the large box, she was very thrilled to find the bangle.

It fits her perfectly and she hasn't taken it off yet! Clearly a very satisfied customer.


It was also a good job that it was so well packed, as I later noticed that the box had been pierced by something sharp - causing a 3" long gash in the cardboard. Luckily, it hadn't reached the inner box containing the bangle.


Many Thanks


MT

Duxford, UK

July 2012




Dear Andrew,

I've received the tray this morning. It is magnificent.

I've greatly appreciated your sense of communication and your kind and efficient way to work. So, I'd like to send you a "kind and efficient" feedback which reads:

"A super safe, super quick deal for a super hard to find solid silver item. Thank you. Merci."


Kind regards.


BC

Villeneuve la Riviere, France

July 2012




Dear Andrew,


As a more than happy customer of nearly ten years, and after many great purchases I'd like to express how much I like your comprehensive and professional website today.

AC Silver is my international top address for all things fine and precious.


Thank you!


Kind Regards


HL

Henstedt-Ulzburg, Germany

July 2012




Andrew,


The earrings arrived today absolutely gorgeous, I am wearing them now and will need to be sedated before I can bear to take them off!

Thanks you so much for such a great service.


Regards


AG

UK

June 2012




Dear Mr Campbell,


Received!!!

The striker is larger than I thought and brilliant! Love it!

My best match striker to date!


Thanks and best regards,


RV

San Francisco, California, USA

June 2012




Dear Mr Campbell,


Apologies for not giving you feedback earlier.

First of all, thank you for accommodating my required delivery date. Both the earrings and the attention to detail in the full package that you dispatched to me were ideal.

To say that they proved to be a successful gift is to understate the reaction they inspired. From the luxurious wrapping to the earrings themselves, a multitude of superlatives and gratitude were heaped upon me so for that I thank you for the part you played.


I look forward to shopping with you again.


Regards


NH

Edinburgh, Scotland, UK

May 2012




Dear Andrew,


Just to confirm that I received the condiment set yesterday morning, in perfect condition thanks to the professional packaging, and we are delighted with the set.


Best Regards


DB

Warrington, Cheshire, UK

May 2012




Andrew


The basket arrived today well wrapped.

So fast! Incredible!

It's great!


Many thanks for the excellent service and communication.

Great international seller - excellent service!!!


Regards

P

Menden, Germany

May 2012




Andrew,


I just received your pots and am very impressed ; they are all outstanding and the spoons were unexpected.


Your comments re the Art Nouveau are right but they form an interesting part of a collection - I guess the heavier gauge will be a thing of the past.

The other 3 pots are the traditional type that appeal to me, I have a couple of Hennel pots and this is very good addition.

The Samuel Herbert one is as good as you said and I'm glad you gave me the little push to spend the extra $$


Thanks again and I also want to say your professional approach is most appreciated.


R McE

New South Wales, Australia

May 2012




Dear Andrew,


Great News, my wife, Jane absolutely loves her ring, it is very pretty and sparkles just right. Thank you for convincing me to purchase, I know (after 30 years you know) she will adore it and enjoy it in the years to come, it is so relevant. You will be pleased to know that she has already worn it to a prestigious event (Norwich City's end of season Players' Dinner).


Thank you once again


Kind Regards,


SM

Great Ellingham, Norfolk

May 2012




Dear Andrew,


The birds have arrived safe and sound in Melbourne (no doubt due to your excellent packaging) and I am delighted with them.


I have also received the paper work and Town Talk gifts. All are very much appreciated.

Thank you for the opportunity to acquire these beautiful pieces.


Best regards,


IW

Melbourne, Australia

May 2012




Dear Andrew and Staff,


Have been meaning to contact you regarding my recent purchase of the condiment set and sugar shaker.

I was very impressed with the condiment set itself, the packaging, and the accompanying paperwork (with the professionally presented quotation for insurance purposes).

My wife was also very pleased with the purchase, as the items were bought as a surprise for her.


I look forward to purchasing items from you again in the future.


Regards,


SR

London, UK

May 2012





Hi Andrew


The ring arrived yesterday at 12:45. I'm very pleased with it, as is my partner. I have been looking for something special for quite a while.


Your web site has some amazing items, and the quality is much better than many other dealers I have seen.


I'll be looking for something for my mother's sixtieth next year, and I'm sure I will find an item of jewellery for her with you.


Many thanks for all your help.

Kind regards


SCG

Brighton, East Sussex, UK

May 2012




Dear Andrew,


I am delighted - the cruet exceeds my expectations!


Thank you so much for the careful wrapping of the separate items, as well as for your extensive, friendly, professional service/handling, the mailed document and the added spoon.


In a word - perfect!


Your website and the detailed information given on all items are excellent, that's what customers want. I certainly shall recommend your exceptional service and your high-quality antiques and I'm sure I'll have a look at your website regularly.

When I'm in Newcastle I'm going to visit your shop and ask your advice concerning anti-tarnish.


JP

Zurich, Switzerland

May 2012




Andrew


The scent bottle is gorgeous!! I’m very lucky. Can’t decide where to put it.

Many thanks


RB

Walton on the Hill, Surrey, UK

May 2012




Hello Andrew


The teapot arrived today in good condition. I am pleased but more importantly, so is my wife.


In all my years [soon 95] I have never been so impressed with a merchant's presentation after the fact. I would like to buy more if only for that experience.

Thank you,


RJ

Florida, USA

April 2012




Dear Andrew,


Christmas has arrived early- The tureens arrived at around 9.00am. Filled with trepidation, Angie and I couldn't pluck up the courage to open the parcel until 2.00pm! We needn't have worried. The packaging was truly the most caring workmanship we have ever received. Presentation of the documents deserves a ditto. The anti-tarnish bags, certainly of the finest quality. The tureens themselves, utterly breathtaking! I put my glasses on to check them too!

To summarise in a single word - exemplary!. Thank you dear boy, your business is truly second to none.


Being a perfectionist in life has frankly been the bane of my existence! I think you are equally the perfectionist that I am! You have my heartfelt sympathy!!


Kind regards and more


GB

Tenbury Wells, Worcestershire, UK

April 2012




Dear Mr Campbell,


I received the silver fish service today. It is beautiful and just what I wanted. I am looking forward to using it.


Sincerely


MM

Fort Smith, Arizona, USA

April 2012




Dear AC Silver,


Parcel arrived with napkin rings.

Stunning quality!


Many thanks and regards


MB

Italy

April 2012




Dear Andrew,


I am pleased to advise that I have safely received, my extremely well packaged watch. You must employ someone full time for wrapping!

The watch is everything I hoped it would be and more.


Thank you again for your patience.

Best wishes,


EB

Finchingfield, Essex, UK

April 2012




Dear Andrew,


Confirming that the skewer arrived safely at my home today. Thank you for excellent packaging, also the storage bag and documentation enclosed. The skewer is an excellent example of a very rare item and I’m delighted with it. I agree with you that it is definitely by Eley & Fearn.


By way of further explanation, I am a specialist collector of flatware made by Eley & Fearn. I have examples in the Old English pattern of virtually every piece they ever made, including a wide range of serving and other pieces. I have a good standard 12 inch ring skewer (not particularly rare) and a fair example of a 9 inch skewer (missing its ring), but I’ve not ever had a 6 inch example.


In 20 years of collecting I can only ever recall seeing one other one by Eley & Fearn, but in poor condition.

Thank you again for sourcing this one and rest assured it goes into a worthy collection.


Kind regards


RS

Melbourne, Australia

April 2012




Dear Andrew,


All items have arrived safely - thank you for the careful packaging, the certificate and the description of the family crest!


I look forward to viewing other new items in your shop - maybe a further purchase too?


Kind regards and an additional thank you very much!


RG

Erfurt, Germany

April 2012




Dear Andrew


I am officially the proud owner of a beautiful Sterling Silver Service. It has arrived safely and I love it. Thank you for all the trouble.

Enjoy the weekend!


Kind regards


S VdM

Cape Town, South Africa

April 2012




Andrew


Just to let you know the parcel arrived this morning. I am absolutely delighted with the cufflinks - they really have a very fine engraving on them. Thanks so much again for all your help and for providing another item of excellent quality.

I do love your new packaging too - very smart.

I hope all continues to go well with your business and I am sure I will be in touch again.


Kind regards


JS

Warlingham, Surrey, UK

April 2012




Dear Andrew,


Thank you very much for your once again for your very quick answer. I'm certainly very delighted with the ring. It has been a pleasure doing business with you, and I would definitely do it again.

I wish you a very good day too and forward to seeing new arrivals at your online store.


Kindest regards


JH

Hellerup, Denmark

April 2012




Dear Andrew,


This is to say a very big thank you to yourself and all your staff for the very beautiful ladies watch acquired from you recently. It was a late wedding anniversary present which was not opened until a few days ago, and was much more stunning than the photographs along with the lovely gift wrapping.

Thanks again and all the very best,

Kind Regards,


GL

Penzance, Cornwall

March 2012




Dear Mr Campbell/Mrs Henderson,


Thank you both for a prompt delivery of the first two items. They are in exceptional condition and truly as beautiful as their images on your web site.


Kind regards,


KM

Darwin, Australia

March 2012




Dear Andrew


Just wanted to let you know that the quaich arrived on schedule and I am thrilled with it! It was extremely well packaged and the little extras; polishing cloth, bag and valuation certificate very much appreciated.

The next time I'm looking for something, your website will be the first place I look.

Thank you for a beautiful quaich and excellent service!


Kind regards,


IM

Houghton, Shropshire

March 2012




Dear Jane,


The coasters arrived and they are just superb! I want to thank both you and Andrew for a very smooth transaction and excellent customer service!

You have won an admirer.


Regards,


GY

Santa Barbara, USA

March 2012




Jane,


Please tell Mr. Campbell that I am delighted not only with the card holders but also their handling, packing, and presentation with storage bags.

Since I had only last week received a costly item damaged in shipment from another dealer in England, I feared the card holders, being fragile, might suffer a similar fate. My fears were groundless since they had been wrapped in paper, then bubble pack (as I requested), then placed in an oversize carton filled with foam insulation. The meticulous packing was not in vain since one side of the box had deep indentations from mishandling.


I especially appreciated the insurance valuation and the silver storage bags since they thoughtfully anticipated matters to which I had not yet adverted when ordering.


In brief, in this age where first-class business done in a first-class way is almost a bygone memory Mr. Campbell maintains that standard unreservedly. Kudos to him and all your colleagues.


P d’A

Maryland, USA

March 2012





Hi Andrew


Absolutely delighted with the watch - it's truly stunning. Thanks once again for your excellent and speedy service. I thought the packaging was beautiful and the insurance valuation and diamond grading card was an excellent bonus.


Best wishes


TG

Grange Over Sands, Cumbria, UK

March 2012





Hi Andrew,

The silver rabbit pepper pot has arrived safely today. Thank you very much for the superb wrapping and packaging, and the paperwork!


I am very happy with my rabbit.


MM

Darwin, Australia

March 2012




Dear Andrew,


The beautiful claret jug arrived safely today and I must admit, it is even more special than I thought. It was wrapped extremely well and I now have about 3 miles of spree bubble wrap which is a bonus too!


I am thrilled with it and don't forget, if you manage to find a nice Cartier Santos square 2 tone watch with the bracelet to fit a 15-16 cm wrist under £1,000 second hand, I would be very interested if it is in good condition.


Thank you again for such a good service.

Kind regards


JM

Cabreras, Spain

March 2012




Andrew,


The deed is done, and the credit card went through, so we are now the proud owners of the canteen.

Thanks for your help and I look forward to receiving it.

It is a very special set, and it is going to a good home, one that loves silver, not for investment, but for history and beauty.


JS

Edmonton, Canada

February 2012




Dear Andrew,


The trophy arrived yesterday - it looks fantastic.

Thank you so much for all your help.


ID

Arrowtown, New Zealand

February 2012




Hello,


The lovely green compact just arrived. Thank you so much

I also appreciated getting the tarnish proof cloth and the valuation papers for insurance purposes.


You have exceeded my expectations.

Just wonderful.


SC

Massachusets, USA

February 2012




Dear Andrew,


Thanks.

Today I got the fish set and the service set.

What can I say? I have no words, just, superb!

I am so happy! Thanks for guiding me to these items.

Best Regards


VR

Koppang, Norway

February 2012




Dear Andrew,


I received a large, well packed parcel this morning.

It arrived so promptly. Thank you for your thoughtful way of shipping two items:

The amethyst brooch is so beautiful and elegant and the cat's eye diamond ring is so lovely.

I also received the valuations, sent separate from the parcel.

It was my pleasure to dealing with and again I thank you for your very professional service for me.

Best regards


SK

Japan

February 2012





Andrew,


Just wanted to let you know how thrilled I am with my antique ring.

Many thanks for prompt delivery & beautiful packaging, I was really impressed with all aspects of your service - thanks again!

Kind regards & best wishes,


SM

Bolton, UK

February 2012




Dear Andrew,


Received the earrings today and they are just what I hoped for.

Your presentation was just beautiful along with the information provided.

My hopes are that my granddaughter will wear these when she walks down the aisle.

She is only eleven now so I get to enjoy them until then.


Thank you too for the cleaning cloth. I know that pearls need special attention.

Looking forward to doing business in the future; you are exceptional.


GP

Georgia, USA

January 2012




Hello Andrew,


I wanted to take this belated opportunity to thank you for the bracelet.

It was beautiful and my wife was thrilled to receive it.

Thank you


AC

Paris, France

January 2012




Hello Andrew,


The canteen arrived safely and as scheduled yesterday morning.

It is beyond lovely. It is one of the prettiest and most elegant canteens we have ever seen. It also have a wonderful feel in the hand. We could not be more pleased.

We thank you again for your wonderful professionalism and attention to detail.

We look forward to continued business with you.

Kind Regards


PM

Florida, USA

January 2012




Dear Andrew,


I am so sorry for the delay in getting back with you, but wanted to let you know that I received the cocktail shaker and stand last week.

What a lovely piece! It is perfect and I know my husband will love it.

Thank you for all of your assistance - every communication has been wonderful, and the shipping time and method were extremely expeditious. I will definitely keep you in mind for further purchases - I am so glad I found you on the web!

Again, thank you,


Shannon Zink

Louisiana, USA

November 2011




Dear Mr Campbell


I would like to let you know that the set arrived this Monday.

I would like to thank you for your service and I hope to see some more nice items in your shop in the future.

With my best wishes


LM

Ljubljan, Slovenia

November 2011




Dear Andrew


Many thanks for your parcel tracking confirmation.

In passing, I would like to mention your staff. I've lived overseas for a long time and mostly I dread the retail experience when I get back to the UK. Your girls are really the exception. They are attentive, informed, smart and make the whole process of shopping a pleasure. There wasn't an issue they couldn't address, and that they were empowered to do a deal on the day was impressive.

We ran a business for 10 years here in Asia and I can say your people would have made us proud.

Keep up the good work.


MS

Taiwan

Nov 2011





Hi Andrew


I have received the cup today. It is excellent!

Thank you so much for your service. The additional documents provided exemplify your professional approach to the craft.

Please keep me in mind for any other Georgian Irish silver items you may come across which have profuse scroll decoration as this is my preference.

Again, if the item is at the right price, I will have no hesitation in making a swift acquisition.

Many thanks and I look forward to purchasing form you in the future.

Best Wishes


ML

South Melbourne, Australia

November 2011




Dear Mister Campbell


We just received the silver hip flask. It's really, really lovely!

We thank you for all the good care and quick handling.


YD

Antwerp, Belgium

Oct 2011




Dear Andrew,


Thank you for your prompt service, the knife rests were delivered on schedule and are a welcome addition to my modest, but growing collection.

Regards


DS

Sutton, Surrey, UK

Oct 2011




Dear Andrew,


Just a short note to let you know that I received the William Hutton & Sons Silver Photo Frame this morning, and that I and my wife are really pleased with it. It is even lovelier than we anticipated!.

Thanks for packing it so well, posting so promptly, and including the paperwork.


BM

Merseyside, UK

Oct 2011




Dear Andrew


Oh my God, this coffee pot is truly beautiful - I have just three or so minutes ago opened it. I kept my eyes closed as I unfolded the bubble wrap...'Oh my God!' was my first comment.

The coffee pot is exactly as described, but more so to me. I also collect Japanese antiques, but am impressed with this; it is just great.

My kindest regards and thank you.


TW

Christchurch, New Zealand

September 2011




Dear Andrew


I can confirm that my earrings arrived safely this morning, beautifully packaged.

I am really pleased with my earrings, they are a delight.

The reason I bought them is in memory of my mother who died recently.

Thank you very much for your valued advice and service

Kind Regards


FS

Lancashire, UK

September 2011




Dear Mr Campbell


Thank you very much for sending the pearl necklace: it arrived only a couple of days after purchase, beautifully wrapped and packaged, at 8.30am - so you have a first rate courier service!

Could I also say how pleasant and how helpful the girl I spoke to on the telephone was. Her enthusiasm for the necklace, and for the quality of your products, decided me when I was not quite sure this was the item I wanted. Cheerfulness, enthusiasm and courtesy are not often encountered in this kind of call. It was a real pleasure!

So congratulations on your staff!

Very best wishes


TJ G

Cheriton Bishop, Exeter, UK

September 2011




Dear Andrew


I have received the basket and it is just beautiful.

Also, thank you for sending the anti-tarnish cloth and the valuation - they are gratefully received.


E VDG

Woking, Surry, UK

August 2011




Dear Andrew


Thank you very much for all your help and for attaching the photo of the item purchased as a present - it looks great :-)

Using the tracking number you kindly provided, I made sure that the salver has been delivered already.

Once again - thanks for the great service and have a sunny and successful week!

Best Regards


PG

Geotechmin, Bulgaria

August 2011




Dear Andrew


It is late and we have just opened and inspected the canteen and find it to be amazing.....a real honour for us to be able to have it in our home and to use it with our friends. Thank you for making that a reality.

The overall packaging and presentation is perfect. Every piece in unbelievable condition, perfectly polished and beautiful to look at. We cannot begin to thank you enough for allowing us to purchase it.

It strikes us that it is quite a bit lighter in overall weight than our prior George Adams set. We like that about it very much since it has such a wonderful feel in the hand and a beauty that could be a touch French, Danish or even German. We are honestly thrilled.

The case is a wonderful piece of furniture and befits the silver........incredible.

As for immediate future purchases, please consider us as open to looking at any serving pieces matching and appropriate to this canteen. Any investment there would never be wasted.

It has been such a pleasure doing business with you, that we are certain it will not be ling again before we are finding ourselves as clients.

Warm Regards


P & G M

Florida, USA

August 2011




Dear Andrew Campbell


Today we received the candlesticks. They are indeed beautiful, and we are dellighted. They will have their place on our 18th century gate-leg table in our dining room.

Please keep us in mind if you can offer something equally beautiful.

Sincerely


G and AS

Germany

August 2011




Dear Andrew


I just wanted to let you know the platters arrived today. All I can say is that they are absolutely stunning and I am most pleased wtih the purchase.

There are one or two items in your inventory that I am sure to bother you for in the next week or two.

Kind Regards


SL

Eastern Cape, South Africa

August 2011




Dear Andrew


I took delivery of the ring yesterday. I would just like to thank you for all your time and help. The ring was packaged and presented beautifully, and as for the ring itself - FANTASTIC. You were correct when you said the photos did not do it justice.

To top it off, it fits perfectly.

Once again a big thank you.

Kind Regards


TD

Nottingham, UK

July 2011




Mr Campbell


I received the package yesterday - the teapot is very beautiful, I love it. Thank you very much.

By the way, if you have got the sugar bowl and cream jug to match my teapot please kindly let me know. I would appreciate it.

Thanks and regards


NKP

Hong Kong

June 2011




Dear Andrew


Thank you very much for the quick delivery, excellent packaging and the relevant documentation.

I am very pleased with the silver box, it looks very nice.

I promise to call in one day during my travels in Europe, and hope to do business with you again.

All the best


EA

Irvine, California, USA

June 2011




Dear Andrew


Thank you so much for the fish service. When I unwrapped the service, my expectations were well and truly exceeded - it is beautiful.

Thank you also for wrapping it so well and providing an insurance valuation.

Everything has been done very well and so professionally.

Kind Regards


NR

Queensland, Australia

June 2011




Hello Andrew


My presentation spade arrived today and I am delighted with it. I very much appreciated the careful packing and especially the valuation report.

I hope to have the pleasure of doing business with you again at some future date.

Kind Regards


GR

Calgary, Canada

June 2011




My Dear Andrew,


I received the tea set this morning - it is very beautiful.

Thank you for your kind help and careful packaging.

I await seeing further images of tea sets on your website, and repeat business with you.

Best Regards


IL

Hong Kong

June 2011




Dear Andrew


I received the dessert service today - it's really beautiful, even better than I expected.

Thank you so much. The additional paperwork was impressive.

I am thrilled with my purchase and look forward to dealing with you again.


SO

Cambridge, UK

June 2011




Dear Andrew


A belated thank you for all your help when purchasing my ring. As you may recall, I was devastated after losing a similar ring last year. I really love the ring I bought from you, and its a lovely replacement for my original engagement ring.

I received the diamond grading report and insurance valuation papers without problems.

As you can imagine, it is not without some trepidation that I purchased the ring over the phone without first seeing it, however, I am very happy with my purchase and would recommend you to my friends without hesitation.

I have had the ring sized here without any bother in the end, so need not ask you to provide this service.

Its lovely to have a beautiful ring on my finger again.

Sincerely


GC

Ireland

May 2011




Just writing quickly to say that the parcel has arrived.

Thank you very much, the spoons are lovely and they were so well wrapped and perfectly packed.

I'll be in touch again soon

Best Regards


NJ

Manchester, UK

May 2011




Dear Andrew


I'm writing to let you know that the jewellery box arrived today.

I'm absolutely delighted with it, as I'm sure the recipient will be when we present it as a gift as a token of our gratitude and our esteem.

The jewellery box which we have received from you today is absolutely perfect. It arrived well packed and undamaged, and the actual condition of the box is pristine and exactly as described in the description we discovered whilst trawling the 'Net trying to find something suitable and within budget.

Thank you so much for the speed of dispatch, the seamless transaction and keeping in touch with information about delivery etc.

Yours Sincerely


SC

London, UK

May 2011




Dear Andrew


Thank you for the incredible champagne bucket. My wife was so surprised with such a lovely present!

She will be in London soon, and hopes to visit your store.

Thanks again.


MJP

New Jersey, USA

May 2011




Dear Andrew


Product received in perfect condition. You are a true professional and the information received is outstanding.

Thank you very much - as usual, I'm happy with my purchase.


JIP

Bilbao, Spain

May 2011




Dear Andrew


I received your package on Tuesday and indeed we are very satisfied with the basketes we bought. They are exactly in the condition you described .

I thank you very much for the way you handled my questions and the further delivery - excellent service.

I'll keep watching your site because I still have some silver items I want to buy.

Greetings and thanks


JKS

Lieshout, Netherlands, Europe

April 2011




Dear Andrew


The beautiful tourmaline brooch has arrived safely.

Thank you very much for a very happy purchase.


MG

Bradbury, California, USA

April 2011




Dear Andrew


The spoons arrivede a few days ago, in perfect condition and so well packed.

If you ever have another six matching dessert spoons please inform me.

Thank you very much


OD

Malta

April 2011




Dear Andrew,


My George Vth teapot arrived safely today - Beautifully packed and documented. I love it!

Many Thanks


JM

Sydney, Australia

April 2011




Dear Andrew,


I am so THRILLED!! My candlesticks just arrived and they are wonderful!

Thank you so very much for the attention in packin, everything arrived in perfect condition.

Respectfully


KW

Dallas, Texas, USA

March 2011




Hello Andrew


We received the watch today.

The packaging was very good and the watch is very nice.

Thank you again for the great communication and professional approach to this transaction.

Best Regards


V and WG

British Columbia, Canada

March 2011




Dear Andrew


Just to let you know that the bread dish arrived safely today.

I opened the package, and am quite delighted with my purchase. Thank you very much.

I will keep in touch, and will be purchasing again I'm sure.


Dr AH

March 2011




Dear Andrew


This is to let you know my ring has arrived safely. Needless to say, I won't be sending it back; it's absolutely gorgeous and I am thrilled with it.

I wish you well in the future


CH

Cercles, Dordogne, France

March 2011




Dear Mr Campbell


I just wanted to inform you that I received the tray today in perfect condition. It is just what we wanted to enrich our tea time. It is delicate and sensitive, and yet not over decorative. It is a perfect match for the teapot I purchased from you earlier. My wife and I will be enjoying it every morning and afternoon for many years to come.

Thank you for your great service.


JT

Japan

March 2011




Dear Mr Campbell


I just received the Asprey enamel clip and I wanted to thank you for the careful packing as well as the very pretty bag and bow! I really appreciated the tracking and shipping information you sent me. You have beautiful and elegant items in your shop.

You really know how to treat your customers well.

Thank you!


PM

February 2011




Dear Mr Campbell


The christening set has been safely received and I'm quite delighted. In the flesh - even better than expected. I shall keep an eye on your web page for new additions and as already mentioned, should you get any Old English pattern flatware, please let me know.

Sincerely


MB

UK

February 2011




Dear Ms Turner


The cross arrived on Friday and I would like to thank you very much for your efficiency and helpfulness, as well as for the beautiful piece of jewellery.

Yours Sincerely


M M-S

UK

February 2011




Dear Mr Campbell


My wife and I are very impressed with your communication and customer service. My mother in law (recipient) is thrilled, although we have not seen the item ourselves yet. We may be over to Jesmond, Newcastle in person in the future. We appreciate your postal service and also paperwork, which was equally a quality addition.

Please thank all staff involved.

Kind Regards


N & CR

UK

February 2011





Hi Andrew


Just wanted to say the ring arrived and I am very pleased.

The quality of the diamond, the presentation, the safe delivery and best of all the price was real value for money.

You made the purchase all very smooth and easy through much communication, which I very much appreciated.

Once again many thanks


AF

Chelmsford, Essex, UK

February 2011




Hello Andrew


I received the picture frame today. It is simply exquisite. It will house a dear picture of my mother.

I am interested in purchasing several more frames and will certainly look at your website in the coming weeks.

Thank you for your excellent service.

With warm thanks


KL

Vancouver, Canada

January 2011




Dear Andrew


You are a fine gentleman to work with. Very professional, sincere and caring. A true pleasure to do business with. I know now why my son loves England so much and wants to relocate back some day. Having attended Mansfield College he experienced first hand the country culture displayed by you. Ultimately, his experience has helped him turn into a fine gentleman as well.

I look forward to receiving the items, and hope to do further business with you in the future.

My very best to you,


JW

Massachusetts, USA

January 2011




Andrew


I just wanted to say thank you for the silver cigarette box which I have now received and is perfect. It's incredibly heavy for its size so when you say something is an extremely good gauge of silver, I will now know exactly what you mean and take extra special note!

Thanks again, it was a pleasure dealing with you.


AB

London, England, GB

December 2010




Dear Mr Campbell


I enjoy purchasing from you and your company because I believe your pieces represent value and you are a pleasure to deal with. I received the three diamond ring and it is beautiful, and certainly the value you represent it to be.

Thanks again and in the future I will continue to purchase from AC Silver.


JMcL

Birmingham, Alabama, USA

December 2010




Dear Andrew


I received the tea service yesterday and am indebted to you. Thank you so much. I was really impressed by your service - really professional. I think I will buy items from you in the future. Please keep showing us lovely items.

Again, thank you very much


MD

Oxford, UK

December 2010





Hi Andrew


Both items arrived safe and sound this morning and are absolutely stunning. Thank you so much for making my Christmas shopping so easy for me this year.

It is a pleasure doing business with you and these certainly won't be the last items I buy from you.

Kind Regards


HG

Malpas, Cheshire, UK

December 2010





Hi Andrew


Apologies for not emailing sooner. The ring arrived on Saturday and it is absolutely stunning! I couldn't be happier.

Thank you so much for processing the order so swiftly and for accommodating our delivery needs. I would not hesitate to recommend your business.

Kindest Regards


CW

Coleraine, Co Londonderry, Ireland

December 2010




Dear Mr Campbell


My wife and I are delighted with the silver chamberstick which arrived theis morning via FedEx. It matched your description perfectly, and is indeed a beautiful piece, in perfect condition.

It says a great deal for your efficiency, as I only purchased it at about 4pm yesterday, and it arrived here in Suffolk by courier at around noon.

With best wishes,

Yours sincerely


NL

Suffolk, UK

November 2010




Dear Andrew


Just a quick note to inform you that the 'Warwick Vase' bowl arrived safely. It is handsome, and we are glad to have it.

Everything we receive from AC Silver is of the very highest quality.

We have every confidence in your integrity and your products.

We value your friendship

Warmest wishes


RM

Washington, DC, USA

November 2010




Dear Andrew


I've just come out of a meeting and had a look at my watch now (couldn't wait you see). It's lovely and just what I hoped it would be. I haven't worked out how to fasten the clasp yet, but I will have more time for that later.

Thank you for the insurance valuation which will be very useful.

I have never bought an item of jewellery on-line before, but am delighted with the whole process - and the watch of course!

Your courtesy and level of service have been much appreciated.

Thank you for your help

Regards


MH

Southport, UK

November 2010




Dear Andrew


Package arrived safely and I am absolutely delighted with both pieces.

The earrings are exactly what I wanted. They are lovely and just the perfect size. The butterflies are very secure which is important for relaxed wear!

The brooch is also beautiful, and I love the new packaging!!

Thank you so much - my day has certainly brightened despite the rain!

Kind Regards


HB

Aberdeen, Scotland

October 2010




Dear Andrew


Apologies for the delay in replying but I didn't manage to get to my parents until last night.

All items were received ok and are just as I had hoped for. I know my wife will be extremely happy when she receives them.

Many thanks for your exceptional service as always!

I look forward to doing business again in the near future.


MS

Northamptonshire, UK

October 2010




Back To Top of Page
Andrew Campbell started trading in Antique Silver in the 1970's. Initially, Andrew lived in the South of England, travelling the country, searching for items of silver to buy. Andrew sold these items at various London markets and antique fairs. Over time, and through selling at a range of venues, Andrew built up a large and diverse customer base from private buyers to national and international trade customers.
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