I have asked a few customers to describe their buying experience when dealing with Andrew Campbell of AC Silver.
I would like to thank these customers who took the time to write testimonials for my web-site.
These customers are contactable to verify the authenticity of their testimonials:
Dear Andrew,
The birds have arrived safe and sound in Melbourne (no doubt due to your excellent packaging) and I am delighted with them.
I have also received the paper work and Town Talk gifts. All are very much appreciated.
Thank you for the opportunity to acquire these beautiful pieces.
Best regards,
IW
Melbourne, Australia
May 2012
Dear Andrew and Staff,
Have been meaning to contact you regarding my recent purchase of the condiment set and sugar shaker.
I was very impressed with the condiment set itself, the packaging, and the accompanying paperwork (with the professionally presented quotation for insurance purposes).
My wife was also very pleased with the purchase, as the items were bought as a surprise for her.
I look forward to purchasing items from you again in the future.
Regards,
SR
London, UK
May 2012
Hi Andrew
The ring arrived yesterday at 12:45. I'm very pleased with it, as is my partner. I have been looking for something special for quite a while.
Your web site has some amazing items, and the quality is much better than many other dealers I have seen.
I'll be looking for something for my mother's sixtieth next year, and I'm sure I will find an item of jewellery for her with you.
Many thanks for all your help.
Kind regards
SCG
Brighton, East Sussex, UK
May 2012
Dear Andrew,
I am delighted - the cruet exceeds my expectations!
Thank you so much for the careful wrapping of the separate items, as well as for your extensive, friendly, professional service/handling, the mailed document and the added spoon.
In a word - perfect!
Your website and the detailed information given on all items are excellent, that's what customers want. I certainly shall recommend your exceptional service and your high-quality antiques and I'm sure
I'll have a look at your website regularly.
When I'm in Newcastle I'm going to visit your shop and ask your advice concerning anti-tarnish.
JP
Zurich, Switzerland
May 2012
Andrew
The scent bottle is gorgeous!! I’m very lucky. Can’t decide where to put it.
Many thanks
RB
Walton on the Hill, Surrey, UK
May 2012
Hello Andrew
The teapot arrived today in good condition. I am pleased but more importantly, so is my wife.
In all my years [soon 95] I have never been so impressed with a merchant's presentation after the fact. I would like to buy more if only for that experience.
Thank you,
RJ
Florida, USA
April 2012
Dear Andrew,
Christmas has arrived early- The tureens arrived at around 9.00am. Filled with trepidation, Angie and I couldn't pluck up the courage to open the parcel until 2.00pm! We needn't have worried. The packaging was truly the most caring workmanship we have ever received. Presentation of the documents deserves a ditto. The anti-tarnish bags, certainly of the finest quality. The tureens themselves, utterly breathtaking! I put my glasses on to check them too!
To summarise in a single word - exemplary!. Thank you dear boy, your business is truly second to none.
Being a perfectionist in life has frankly been the bane of my existence! I think you are equally the perfectionist that I am! You have my heartfelt sympathy!!
Kind regards and more
GB
Tenbury Wells, Worcestershire, UK
April 2012
Dear Mr Campbell,
I received the silver fish service today. It is beautiful and just what I wanted. I am looking forward to using it.
Sincerely
MM
Fort Smith, Arizona, USA
April 2012
Dear AC Silver,
Parcel arrived with napkin rings.
Stunning quality!
Many thanks and regards
MB
Italy
April 2012
Dear Andrew,
I am pleased to advise that I have safely received, my extremely well packaged watch. You must employ someone full time for wrapping!
The watch is everything I hoped it would be and more.
Thank you again for your patience.
Best wishes,
EB
Finchingfield, Essex, UK
April 2012
Dear Andrew,
Confirming that the skewer arrived safely at my home today. Thank you for excellent packaging, also the storage bag and documentation enclosed. The skewer is an excellent example of a very rare item and I’m delighted with it. I agree with you that it is definitely by Eley & Fearn.
By way of further explanation, I am a specialist collector of flatware made by Eley & Fearn. I have examples in the Old English pattern of virtually every piece they ever made, including a wide range of serving and other pieces. I have a good standard 12 inch ring skewer (not particularly rare) and a fair example of a 9 inch skewer (missing its ring), but I’ve not ever had a 6 inch example.
In 20 years of collecting I can only ever recall seeing one other one by Eley & Fearn, but in poor condition.
Thank you again for sourcing this one and rest assured it goes into a worthy collection.
Kind regards
RS
Melbourne, Australia
April 2012
Dear Andrew,
All items have arrived safely - thank you for the careful packaging, the certificate and the description of the family crest!
I look forward to viewing other new items in your shop - maybe a further purchase too?
Kind regards and an additional thank you very much!
RG
Erfurt, Germany
April 2012
Dear Andrew
I am officially the proud owner of a beautiful Sterling Silver Service. It has arrived safely and I love it. Thank you for all the trouble.
Enjoy the weekend!
Kind regards
S VdM
Cape Town, South Africa
April 2012
Andrew
Just to let you know the parcel arrived this morning. I am absolutely delighted with the cufflinks - they really have a very fine engraving on them. Thanks so much again for all your help and for providing another item of excellent quality.
I do love your new packaging too - very smart.
I hope all continues to go well with your business and I am sure I will be in touch again.
Kind regards
JS
Warlingham, Surrey, UK
April 2012
Dear Andrew,
Thank you very much for your once again for your very quick answer. I'm certainly very delighted with the ring. It has been a pleasure doing business with you, and I would definitely do it again.
I wish you a very good day too and forward to seeing new arrivals at your online store.
Kindest regards
JH
Hellerup, Denmark
April 2012
Dear Andrew,
This is to say a very big thank you to yourself and all your staff for the very beautiful ladies watch acquired from you recently. It was a late wedding anniversary present which was not opened until a few days ago, and was much more stunning than the photographs along with the lovely gift wrapping.
Thanks again and all the very best,
Kind Regards,
GL
Penzance, Cornwall
March 2012
Dear Mr Campbell/Mrs Henderson,
Thank you both for a prompt delivery of the first two items. They are in exceptional condition and truly as beautiful as their images on your web site.
Kind regards,
KM
Darwin, Australia
March 2012
Dear Andrew
Just wanted to let you know that the quaich arrived on schedule and I am thrilled with it! It was extremely well packaged and the little extras; polishing cloth, bag and valuation certificate very much appreciated.
The next time I'm looking for something, your website will be the first place I look.
Thank you for a beautiful quaich and excellent service!
Kind regards,
IM
Houghton, Shropshire
March 2012
Dear Jane,
The coasters arrived and they are just superb! I want to thank both you and Andrew for a very smooth transaction and excellent customer service!
You have won an admirer.
Regards,
GY
Santa Barbara, USA
March 2012
Jane,
Please tell Mr. Campbell that I am delighted not only with the card holders but also their handling, packing, and presentation with storage bags.
Since I had only last week received a costly item damaged in shipment from another dealer in England, I feared the card holders, being fragile, might suffer a similar fate. My fears were groundless since they had been wrapped in paper, then bubble pack (as I requested), then placed in an oversize carton filled with foam insulation. The meticulous packing was not in vain since one side of the box had deep indentations from mishandling.
I especially appreciated the insurance valuation and the silver storage bags since they thoughtfully anticipated matters to which I had not yet adverted when ordering.
In brief, in this age where first-class business done in a first-class way is almost a bygone memory Mr. Campbell maintains that standard unreservedly. Kudos to him and all your colleagues.
P d’A
Maryland, USA
March 2012
Hi Andrew
Absolutely delighted with the watch - it's truly stunning. Thanks once again for your excellent and speedy service. I thought the packaging was beautiful and the insurance valuation and diamond grading card was an excellent bonus.
Best wishes
TG
Grange Over Sands, Cumbria, UK
March 2012
Hi Andrew,
The silver rabbit pepper pot has arrived safely today. Thank you very much for the superb wrapping and packaging, and the paperwork!
I am very happy with my rabbit.
MM
Darwin, Australia
March 2012
Dear Andrew,
The beautiful claret jug arrived safely today and I must admit, it is even
more special than I thought. It was wrapped extremely well and I now have
about 3 miles of spree bubble wrap which is a bonus too!
I am thrilled with it and don't forget, if you manage to find a nice Cartier
Santos square 2 tone watch with the bracelet to fit a 15-16 cm wrist under
£1,000 second hand, I would be very interested if it is in good condition.
Thank you again for such a good service.
Kind regards
JM
Cabreras, Spain
March 2012
Andrew,
The deed is done, and the credit card went through, so we are now the proud owners of the canteen.
Thanks for your help and I look forward to receiving it.
It is a very special set, and it is going to a good home, one that loves silver, not for investment, but for history and beauty.
JS
Edmonton, Canada
February 2012
Dear Andrew,
The trophy arrived yesterday - it looks fantastic.
Thank you so much for all your help.
ID
Arrowtown, New Zealand
February 2012
Hello,
The lovely green compact just arrived. Thank you so much
I also appreciated getting the tarnish proof cloth and the valuation papers for insurance purposes.
You have exceeded my expectations.
Just wonderful.
SC
Massachusets, USA
February 2012
Dear Andrew,
Thanks.
Today I got the fish set and the service set.
What can I say? I have no words, just, superb!
I am so happy!
Thanks for guiding me to these items.
Best Regards
VR
Koppang, Norway
February 2012
Dear Andrew,
I received a large, well packed parcel this morning.
It arrived so promptly. Thank you for your thoughtful way of shipping two items:
The amethyst brooch is so beautiful and elegant and the cat's eye diamond ring is so lovely.
I also received the valuations, sent separate from the parcel.
It was my pleasure to dealing with and again I thank you for your very professional service for me.
Best regards
SK
Japan
February 2012
Andrew,
Just wanted to let you know how thrilled I am with my
antique ring.
Many thanks for prompt delivery & beautiful packaging, I
was really impressed with all aspects of your service - thanks again!
Kind regards & best wishes,
SM
Bolton, UK
February 2012
Dear Andrew,
Received the earrings today and they are just what I hoped for.
Your presentation was just beautiful along with the information provided.
My hopes are that my granddaughter will wear these when she walks down the aisle.
She is only eleven now so I get to enjoy them until then.
Thank you too for the cleaning cloth. I know that pearls need special attention.
Looking forward to doing business in the future; you are exceptional.
GP
Georgia, USA
January 2012
Hello Andrew,
I wanted to take this belated opportunity to thank you for the bracelet.
It was beautiful and my wife was thrilled to receive it.
Thank you
AC
Paris, France
January 2012
Hello Andrew,
The canteen arrived safely and as scheduled yesterday morning.
It is beyond lovely. It is one of the prettiest and most elegant canteens we have ever seen. It also have a wonderful feel in the hand. We could not be more pleased.
We thank you again for your wonderful professionalism and attention to detail.
We look forward to continued business with you.
Kind Regards
PM
Florida, USA
January 2012
Dear Andrew,
I am so sorry for the delay in getting back with you, but wanted to let you know that I received the cocktail shaker and stand last week.
What a lovely piece! It is perfect and I know my husband will love it.
Thank you for all of your assistance - every communication has been wonderful, and the shipping time and method were extremely expeditious. I will definitely keep you in mind for further purchases - I am so glad I found you on the web!
Again, thank you,
Shannon Zink
Louisiana, USA
November 2011
Dear Mr Campbell
I would like to let you know that the set arrived this Monday.
I would like to thank you for your service and I hope to see some more nice items in your shop in the future.
With my best wishes
LM
Ljubljan, Slovenia
November 2011
Dear Andrew
Many thanks for your parcel tracking confirmation.
In passing, I would like to mention your staff. I've lived overseas for a long time and mostly I dread the retail experience when I get back to the UK.
Your girls are really the exception. They are attentive, informed, smart and make the whole process of shopping a pleasure. There wasn't an issue they couldn't address, and that they were empowered to do a deal on the day was impressive.
We ran a business for 10 years here in Asia and I can say your people would have made us proud.
Keep up the good work.
MS
Taiwan
Nov 2011
Hi Andrew
I have received the cup today. It is excellent!
Thank you so much for your service. The additional documents provided exemplify your professional approach to the craft.
Please keep me in mind for any other Georgian Irish silver items you may come across which have profuse scroll decoration as this is my preference.
Again, if the item is at the right price, I will have no hesitation in making a swift acquisition.
Many thanks and I look forward to purchasing form you in the future.
Best Wishes
ML
South Melbourne, Australia
November 2011
Dear Mister Campbell
We just received the silver hip flask. It's really, really lovely!
We thank you for all the good care and quick handling.
YD
Antwerp, Belgium
Oct 2011
Dear Andrew,
Thank you for your prompt service, the knife rests were delivered on schedule and are a welcome addition to my modest, but growing collection.
Regards
DS
Sutton, Surrey, UK
Oct 2011
Dear Andrew,
Just a short note to let you know that I received the William Hutton & Sons Silver Photo Frame this morning, and that I and my wife are really pleased
with it. It is even lovelier than we anticipated!.
Thanks for packing it so well, posting so promptly, and including the paperwork.
BM
Merseyside, UK
Oct 2011
Dear Andrew
Oh my God, this coffee pot is truly beautiful - I have just three or so minutes ago opened it. I kept my eyes closed as I unfolded the bubble wrap...'Oh
my God!' was my first comment.
The coffee pot is exactly as described, but more so to me. I also collect Japanese antiques, but am impressed with this; it is just great.
My kindest regards and thank you.
TW
Christchurch, New Zealand
September 2011
Dear Andrew
I can confirm that my earrings arrived safely this morning, beautifully packaged.
I am really pleased with my earrings, they are a delight.
The reason I bought them is in memory of my mother who died recently.
Thank you very much for your valued advice and service
Kind Regards
FS
Lancashire, UK
September 2011
Dear Mr Campbell
Thank you very much for sending the pearl necklace: it arrived only a couple of days after purchase, beautifully wrapped and packaged, at 8.30am - so you have a first rate courier service!
Could I also say how pleasant and how helpful the girl I spoke to on the telephone was. Her enthusiasm for the necklace, and for the quality of your products, decided me when I was not quite sure this was the item I wanted. Cheerfulness, enthusiasm and courtesy are not often encountered in this kind of call. It was a real pleasure!
So congratulations on your staff!
Very best wishes
TJ G
Cheriton Bishop, Exeter, UK
September 2011
Dear Andrew
I have received the basket and it is just beautiful.
Also, thank you for sending the anti-tarnish cloth and the valuation - they are gratefully received.
E VDG
Woking, Surry, UK
August 2011
Dear Andrew
Thank you very much for all your help and for attaching the photo of the item purchased as a present - it looks great :-)
Using the tracking number you kindly provided, I made sure that the salver has been delivered already.
Once again - thanks for the great service and have a sunny and successful week!
Best Regards
PG
Geotechmin, Bulgaria
August 2011
Dear Andrew
It is late and we have just opened and inspected the canteen and find it to be amazing.....a real honour for us to be able to have it in our home and to
use it with our friends. Thank you for making that a reality.
The overall packaging and presentation is perfect. Every piece in unbelievable condition, perfectly polished and beautiful to look at. We cannot begin
to thank you enough for allowing us to purchase it.
It strikes us that it is quite a bit lighter in overall weight than our prior George Adams set. We like that about it very much since it has such a
wonderful feel in the hand and a beauty that could be a touch French, Danish or even German. We are honestly thrilled.
The case is a wonderful piece of furniture and befits the silver........incredible.
As for immediate future purchases, please consider us as open to looking at any serving pieces matching and appropriate to this canteen. Any investment there would never be wasted.
It has been such a pleasure doing business with you, that we are certain it will not be ling again before we are finding ourselves as clients.
Warm Regards
P & G M
Florida, USA
August 2011
Dear Andrew Campbell
Today we received the candlesticks. They are indeed beautiful, and we are dellighted. They will have their place on our 18th century gate-leg table in our dining room.
Please keep us in mind if you can offer something equally beautiful.
Sincerely
G and AS
Germany
August 2011
Dear Andrew
I just wanted to let you know the platters arrived today. All I can say is that they are absolutely stunning and I am most pleased wtih the purchase.
There are one or two items in your inventory that I am sure to bother you for in the next week or two.
Kind Regards
SL
Eastern Cape, South Africa
August 2011
Dear Andrew
I took delivery of the ring yesterday. I would just like to thank you for all your time and help. The ring was packaged and presented beautifully, and as for the ring itself - FANTASTIC. You were correct when you said the photos did not do it justice.
To top it off, it fits perfectly.
Once again a big thank you.
Kind Regards
TD
Nottingham, UK
July 2011
Mr Campbell
I received the package yesterday - the teapot is very beautiful, I love it. Thank you very much.
By the way, if you have got the sugar bowl and cream jug to match my teapot please kindly let me know. I would appreciate it.
Thanks and regards
NKP
Hong Kong
June 2011
Dear Andrew
Thank you very much for the quick delivery, excellent packaging and the relevant documentation.
I am very pleased with the silver box, it looks very nice.
I promise to call in one day during my travels in Europe, and hope to do business with you again.
All the best
EA
Irvine, California, USA
June 2011
Dear Andrew
Thank you so much for the fish service. When I unwrapped the service, my expectations were well and truly exceeded - it is beautiful.
Thank you also for wrapping it so well and providing an insurance valuation.
Everything has been done very well and so professionally.
Kind Regards
NR
Queensland, Australia
June 2011
Hello Andrew
My presentation spade arrived today and I am delighted with it. I very much appreciated the careful packing and especially the valuation report.
I hope to have the pleasure of doing business with you again at some future date.
Kind Regards
GR
Calgary, Canada
June 2011
My Dear Andrew,
I received the tea set this morning - it is very beautiful.
Thank you for your kind help and careful packaging.
I await seeing further images of tea sets on your website, and repeat business with you.
Best Regards
IL
Hong Kong
June 2011
Dear Andrew
I received the dessert service today - it's really beautiful, even better than I expected.
Thank you so much. The additional paperwork was impressive.
I am thrilled with my purchase and look forward to dealing with you again.
SO
Cambridge, UK
June 2011
Dear Andrew
A belated thank you for all your help when purchasing my ring. As you may recall, I was devastated after losing a similar ring last year. I really love the ring I bought from you, and its a lovely replacement for my original engagement ring.
I received the diamond grading report and insurance valuation papers without problems.
As you can imagine, it is not without some trepidation that I purchased the ring over the phone without first seeing it, however, I am very happy with my purchase and would recommend you to my friends without hesitation.
I have had the ring sized here without any bother in the end, so need not ask you to provide this service.
Its lovely to have a beautiful ring on my finger again.
Sincerely
GC
Ireland
May 2011
Just writing quickly to say that the parcel has arrived.
Thank you very much, the spoons are lovely and they were so well wrapped and perfectly packed.
I'll be in touch again soon
Best Regards
NJ
Manchester, UK
May 2011
Dear Andrew
I'm writing to let you know that the jewellery box arrived today.
I'm absolutely delighted with it, as I'm sure the recipient will be when we present it as a gift as a token of our gratitude and our esteem.
The jewellery box which we have received from you today is absolutely perfect. It arrived well packed and undamaged, and the actual condition of the box
is pristine and exactly as described in the description we discovered whilst trawling the 'Net trying to find something suitable and within budget.
Thank you so much for the speed of dispatch, the seamless transaction and keeping in touch with information about delivery etc.
Yours Sincerely
SC
London, UK
May 2011
Dear Andrew
Thank you for the incredible champagne bucket. My wife was so surprised with such a lovely present!
She will be in London soon, and hopes to visit your store.
Thanks again.
MJP
New Jersey, USA
May 2011
Dear Andrew
Product received in perfect condition. You are a true professional and the information received is outstanding.
Thank you very much - as usual, I'm happy with my purchase.
JIP
Bilbao, Spain
May 2011
Dear Andrew
I received your package on Tuesday and indeed we are very satisfied with the basketes we bought. They are exactly in the condition you described .
I thank you very much for the way you handled my questions and the further delivery - excellent service.
I'll keep watching your site because I still have some silver items I want to buy.
Greetings and thanks
JKS
Lieshout, Netherlands, Europe
April 2011
Dear Andrew
The beautiful tourmaline brooch has arrived safely.
Thank you very much for a very happy purchase.
MG
Bradbury, California, USA
April 2011
Dear Andrew
The spoons arrivede a few days ago, in perfect condition and so well packed.
If you ever have another six matching dessert spoons please inform me.
Thank you very much
OD
Malta
April 2011
Dear Andrew,
My George Vth teapot arrived safely today - Beautifully packed and documented. I love it!
Many Thanks
JM
Sydney, Australia
April 2011
Dear Andrew,
I am so THRILLED!! My candlesticks just arrived and they are wonderful!
Thank you so very much for the attention in packin, everything arrived in perfect condition.
Respectfully
KW
Dallas, Texas, USA
March 2011
Hello Andrew
We received the watch today.
The packaging was very good and the watch is very nice.
Thank you again for the great communication and professional approach to this transaction.
Best Regards
V and WG
British Columbia, Canada
March 2011
Dear Andrew
Just to let you know that the bread dish arrived safely today.
I opened the package, and am quite delighted with my purchase. Thank you very much.
I will keep in touch, and will be purchasing again I'm sure.
Dr AH
March 2011
Dear Andrew
This is to let you know my ring has arrived safely. Needless to say, I won't be sending it back; it's absolutely gorgeous and I am thrilled with it.
I wish you well in the future
CH
Cercles, Dordogne, France
March 2011
Dear Mr Campbell
I just wanted to inform you that I received the tray today in perfect condition. It is just what we wanted to enrich our tea time. It is delicate and
sensitive, and yet not over decorative. It is a perfect match for the teapot I purchased from you earlier. My wife and I will be enjoying it every morning
and afternoon for many years to come.
Thank you for your great service.
JT
Japan
March 2011
Dear Mr Campbell
I just received the Asprey enamel clip and I wanted to thank you for the careful packing as well as the very pretty bag and bow! I really appreciated the
tracking and shipping information you sent me. You have beautiful and elegant items in your shop.
You really know how to treat your customers well.
Thank you!
PM
February 2011
Dear Mr Campbell
The christening set has been safely received and I'm quite delighted. In the flesh - even better than expected. I shall keep an eye on your web page for
new additions and as already mentioned, should you get any Old English pattern flatware, please let me know.
Sincerely
MB
UK
February 2011
Dear Ms Turner
The cross arrived on Friday and I would like to thank you very much for your efficiency and helpfulness, as well as for the beautiful piece of
jewellery.
Yours Sincerely
M M-S
UK
February 2011
Dear Mr Campbell
My wife and I are very impressed with your communication and customer service. My mother in law (recipient) is thrilled, although we have not seen the
item ourselves yet. We may be over to Jesmond, Newcastle in person in the future. We appreciate your postal service and also paperwork, which was equally a
quality addition.
Please thank all staff involved.
Kind Regards
N & CR
UK
February 2011
Hi Andrew
Just wanted to say the ring arrived and I am very pleased.
The quality of the diamond, the presentation, the safe delivery and best of all the price was real value for money.
You made the purchase all very smooth and easy through much communication, which I very much appreciated.
Once again many thanks
AF
Chelmsford, Essex, UK
February 2011
Hello Andrew
I received the picture frame today. It is simply exquisite. It will house a dear picture of my mother.
I am interested in purchasing several more frames and will certainly look at your website in the coming weeks.
Thank you for your excellent service.
With warm thanks
KL
Vancouver, Canada
January 2011
Dear Andrew
You are a fine gentleman to work with. Very professional, sincere and caring. A true pleasure to do business with. I know now why my son loves England
so much and wants to relocate back some day. Having attended Mansfield College he experienced first hand the country culture displayed by you. Ultimately,
his experience has helped him turn into a fine gentleman as well.
I look forward to receiving the items, and hope to do further business with you in the future.
My very best to you,
JW
Massachusetts, USA
January 2011
Andrew
I just wanted to say thank you for the silver cigarette box which I have now received and is perfect. It's incredibly heavy for its size so when you say
something is an extremely good gauge of silver, I will now know exactly what you mean and take extra special note!
Thanks again, it was a pleasure dealing with you.
AB
London, England, GB
December 2010
Dear Mr Campbell
I enjoy purchasing from you and your company because I believe your pieces represent value and you are a pleasure to deal with. I received the three
diamond ring and it is beautiful, and certainly the value you represent it to be.
Thanks again and in the future I will continue to purchase from AC Silver.
JMcL
Birmingham, Alabama, USA
December 2010
Dear Andrew
I received the tea service yesterday and am indebted to you. Thank you so much. I was really impressed by your service - really professional. I think I
will buy items from you in the future. Please keep showing us lovely items.
Again, thank you very much
MD
Oxford, UK
December 2010
Hi Andrew
Both items arrived safe and sound this morning and are absolutely stunning. Thank you so much for making my Christmas shopping so easy for me this
year.
It is a pleasure doing business with you and these certainly won't be the last items I buy from you.
Kind Regards
HG
Malpas, Cheshire, UK
December 2010
Hi Andrew
Apologies for not emailing sooner. The ring arrived on Saturday and it is absolutely stunning! I couldn't be happier.
Thank you so much for processing the order so swiftly and for accommodating our delivery needs. I would not hesitate to recommend your business.
Kindest Regards
CW
Coleraine, Co Londonderry, Ireland
December 2010
Dear Mr Campbell
My wife and I are delighted with the silver chamberstick which arrived theis morning via FedEx. It matched your description perfectly, and is indeed a
beautiful piece, in perfect condition.
It says a great deal for your efficiency, as I only purchased it at about 4pm yesterday, and it arrived here in Suffolk by courier at around noon.
With best wishes,
Yours sincerely
NL
Suffolk, UK
November 2010
Dear Andrew
Just a quick note to inform you that the 'Warwick Vase' bowl arrived safely. It is handsome, and we are glad to have it.
Everything we receive from AC Silver is of the very highest quality.
We have every confidence in your integrity and your products.
We value your friendship
Warmest wishes
RM
Washington, DC, USA
November 2010
Dear Andrew
I've just come out of a meeting and had a look at my watch now (couldn't wait you see). It's lovely and just what I hoped it would be. I haven't worked
out how to fasten the clasp yet, but I will have more time for that later.
Thank you for the insurance valuation which will be very useful.
I have never bought an item of jewellery on-line before, but am delighted with the whole process - and the watch of course!
Your courtesy and level of service have been much appreciated.
Thank you for your help
Regards
MH
Southport, UK
November 2010
Dear Andrew
Package arrived safely and I am absolutely delighted with both pieces.
The earrings are exactly what I wanted. They are lovely and just the perfect size. The butterflies are very secure which is important for relaxed wear!
The brooch is also beautiful, and I love the new packaging!!
Thank you so much - my day has certainly brightened despite the rain!
Kind Regards
HB
Aberdeen, Scotland
October 2010
Dear Andrew
Apologies for the delay in replying but I didn't manage to get to my parents until last night.
All items were received ok and are just as I had hoped for. I know my wife will be extremely happy when she receives them.
Many thanks for your exceptional service as always!
I look forward to doing business again in the near future.
MS
Northamptonshire, UK
October 2010