enquiries@acsilver.co.uk +44 (0) 191 240 2645
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 FREE DELIVERY  NATIONAL & INTERNATIONAL  FULLY INSURED
Diamond Engagement Ring Engagement
Rings

Delivery & Returns


delivery of goods

Worldwide Postage / Shipping


FREE OF CHARGE to all customers - including national and international deliveries.


Purchases will be sent via Royal Mail Special Delivery, Royal Mail Parcel Force, Royal Mail International Signed For, or FedEx.


Other delivery providers may be used in extenuating circumstances.



Dispatch Time


All items are condition checked prior to packaging.


Dispatch is normally on the next working day.


Delivery Time


UK: Approx. 2-3 working days.


Worldwide: Approx. 5-7 working days.



Insurance In Transit


Insurance cover is provided FREE OF CHARGE for items up to the value of £30,000.


All items are fully insured and sent at the risk of AC Silver.



Returns Policy


Upon receipt of your purchase, you have a 30-day money back guarantee.


If for any reason you are not completely satisfied with your purchase, please inform Andrew Campbell immediately on receipt, either by email to enquiries@acsilver.co.uk, or by phone +44 (0) 191 2402645.


In agreement with Andrew Campbell the item may be returned within 30 days, in the same condition as it was originally sent, and a full refund will be provided.


The 30-day money back guarantee is void if Andrew is not contacted immediately if you have any concerns, or in cases where a ring has been sized to meet your personal requirements prior to receipt.


Andrew will always try and resolve any issues or concerns, so early communication will hopefully result in a more than satisfactory conclusion for all parties concerned. Customer satisfaction is high on Andrew’s agenda.

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Andrew Campbell started trading in Antique Silver in the 1970's. Initially, Andrew lived in the South of England, travelling the country, searching for items of silver to buy. Andrew sold these items at various London markets and antique fairs. Over time, and through selling at a range of venues, Andrew built up a large and diverse customer base from private buyers to national and international trade customers.
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