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Customer Feedback 2013


I have asked a few customers to describe their buying experience when dealing with Andrew Campbell of AC Silver.

I would like to thank these customers who took the time to write testimonials for my web-site.


These customers are contactable to verify the authenticity of their testimonials:


Browse customer reviews in 2013:


January February March April May June
July August September October November December

Or browse previous years feedback:


2012 2011 2010


May 2013




Dear Andrew,


I just wanted to thank you and say how absolutely delighted and overwhelmed I was when I received the exquisite Japanese ink pot yesterday, it truly surpassed my expectations.


When you said in your email ‘I’m sure you will be delighted and this item comes highly recommended’, I kept an open mind however on receiving the ink pot yesterday I was absolutely impressed by the incredible beauty and detailing of the craftsmanship of this work of art and in the honesty of your comments. Your service and on-going follow up and attention to detail has been incredibly impressive and a rare thing these days with so many companies and businesses being automated, may I say it has been an absolute pleasure dealing with your company and look forward to future purchases and with total confidence.

The overtime I worked to afford this item has been the best time spent and I shall truly treasure and feel quite privileged to be the custodian of this most beautiful work of art.Thank you again to you and your team!

Best Wishes.


RD

Kensington, Western Australia

May 2013




Dear Andrew,


What can I say? The ring is utterly beautiful. I am absolutely delighted. Thank you so, so much for your help in choosing it. It fits perfectly too. I have been wearing it about ten minutes and can't take my eyes off it. It's the perfect ring. You made the experience of buying a pleasure. Please say to Ashley she was right - stunning. Can hardly believe it is mine!

Thank you again.


TD

Bournemouth, UK

May 2013




April 2013



Dear Andrew,


Yesterday I received the earrings – a truly amazing piece of jewellery. The lily of the valley motif is so delicate and the sparkling diamonds catch immediately the attention - I´ve never dreamt of having anything so beautiful. The earrings seem to be alive in the sunrays.


Thanks for great communication and for enabling me to become the happy owner of both the watch and the earrings. The only problem is that I´ll never want to wear any other earrings! :-)

Best Regards.


OK

Brno, Czech Republic

April 2013




Dear Andrew,


Ring arrived safely today. Thank you.


All I can say about the ring is "simply stunning."

What young girl could fail to fall in love with it! The diamonds sparkle just as much in reality as they did in the video on your website. I can't enthuse enough about the ring it is truly BEAUTIFUL and meets everything I desired in a ring. Antique, good stones and a design which stands the test of time.

The packaging is a lovely added touch and the accompanying important documents containing all the relevant information necessary for insurance purposes etc. extremely useful. Your professionalism tempered with just the right level of customer service/advice has been exceptional and made purchasing the ring a delightful experience.


Many Thanks


MC

Renfrew, Scotland, UK

April 2013




Hello there,


The ring arrived today as promised in wonderful condition and beautifully wrapped. It's obvious you take great care in your products. I'm very pleased with your site and will definitely return. Tracking a FedEx package is easy and I highly recommended this mode for delivery.


LG

San Diego, California, USA

April 2013




Dear Andrew,


just received the silver cockerel sugar box and it's awesome, thankyou so much for great communication throughout and very well packed and detailed invoice etc. Hope to do future business! Love your shop,

All the best and kind regards


CW

Clacton On Sea, UK

April 2013




Dear Andrew,,


I received the watch this afternoon and it is really an amazing piece of jewellery. I have a small golden watch and everybody has always been saying how beautiful it is, but it cannot hold a candle to this item. I do not know which word would be the best for description of this watch – various words come to my mind: exceptional, wonderful, fantastic, breathtaking, awe-inspiring, fabulous…I could continue for a long time and it still would not be able to fully capture the sheer beauty of the filigree details and the star-like sparkles of diamonds. I cannot wait to see the watch in the sunrays tomorrow – I am sure the effect will surpass all expectations.


What is definitely worth mentioning is the wrapping. The bag was certainly nice enough, but the real shock came during unwrapping the burgundy cloth – it looked almost unreal and I felt like a queen being presented the work of the best royal goldsmiths. The whole experience made the first moments of my ownership of the watch even more memorable.


I could continue writing about how impressed I was with our quick and friendly communication on personal level, prompt delivery (24 hours from your receival of payment – I didn´t even know that it is technically possible to get it so quickly), and last but not least with your website – it was almost as if I were in your shop and you showed me the watch. The video presentation of all your items is a great idea, especially when it is not possible to see them in person. Everything fully matches the quality of your product and its presentation. I was very impressed.


Moreover, Google maps enabled me to look at your shop in the virtual world – now I can see in my mind the terraced houses in your street with the church nearby and I also watched your video on Youtube – it was pleasure to meet you.


Best regards,


OK

Brno, Czech Republic

April 2013




Dear Andrew,


The cuff links arrived today, thank you very much! They are stunning, and I am so looking forward to giving them to my husband for our anniversary.


I must add that I am hugely impressed with the impeccable service you have provided from, the presentation and packaging to the detailed valuation report. I will certainly being using your website again, and will be highly recommending that other friends and family do likewise!


Many thanks again and best wishes,


RH

York, UK

April 2013




Hello


I have just received the pendant, it's perfect.

Thank you for the speed of service.


Have a good day.


JB

Saint Malo, France

April 2013




Dear Andrew,


I am writing this email to tell you much I love the ring! I collected it today and it is stunning.

Many thanks


UP

Glasgow, Scotland

April 2013




March 2013




The most dedicated seller ever met, MUCH exceeding London Silver Vault shops.


TP

Hong Kong

March 2013




Dear Andrew,


I have eventually got home after many delays and opened my parcel. The preserve dish is stunningly beautiful and I am very pleased indeed.


Many thanks again for your trouble.


SL

Western Cape, South Africa

March 2013




Dear Andrew,


I just wanted to let you know that I have received the salt dishes. They are stunning. I also wanted to thank you for the silver cloths and pouch and for the good wrapping. I was also impressed by the detailed report besides the receipt, which I would certainly need for my insurance.

I am very happy with the service offered and advice given and I will look at your website more often in search of items that I might need.

Thank you for now and Happy Easter to you and your family.


JT

Malta

March 2013




Dear Andrew and Staff,


Thank you so very much for the time, care and attention you showed me when I was buying my gorgeous vintage diamond watch. Though I was spoilt for choice, I really couldn't go beyond the stunner I finally chose, with its 3.36ct of sparkle. The typical Art Deco architectural design, and the superb condition made it THE choice but above all, the manner in which the purchase was handled by you and your team, made the real difference. Your very personal service with is diligent after sale commitment is second to none; you're stuck with me now!


Kindest regards


BP

Blaydon, Tyne and Wear

March 2013




Dear Andrew,


I confirm the safe arrival of one trophy and base. Also an envelope containing the valuation documents arrived too. We are most delighted with the purchase from you; the trophy is lovely in every aspect and will make a delightful memorial cup for my late father.


Thank you also for all your emails allowing me to know where we are, regarding our purchase from your goodselves. Wonderful back-up service if I might say!


RH

Dorset, UK

March 2013




Dear Andrew,


The ring has arrived safe and sound, and is even lovelier than it looked in the photographs.

Thank you very much for an excellent and helpful service. I won't hesitate to purchase from you again in future and will definitely recommend you.


Kind Regards


HC

Derbyshire, UK

March 2013




Hello Andrew,


Have seen the ring for the first time this evening and it is absolutely stunning. It fits perfectly and we are so so thrilled.

The ring is presented so beautifully too. Clearly you cherish your fine jewellery (and no doubt your silverware too) and your customers.

I'm so pleased to have found you


Kind Regards


CT

Basingstoke, Hampshire, UK

March 2013




February 2013




Hello Andrew,


Thank you so much for the swift and safe arrival of my vintage diamond watch, it's even more lovely than I imagined it would be!

Thank you also for the pretty packaging and paperwork. I'm thrilled.


Sincerely


AH

Saratoga, New South Wales, Australia

February 2013




Dear Andrew,


I have received today the mustard pot. I must say that I am really happy because it is truly beautiful, to the point that I have decided to keep it for myself - it would be wasted as a present!


I will keep looking through your website to see if I find other items that I like, and will then contact you again.


For the time being, I thank you for this excellent experience, not only the quality of the item, but also the packing, and your communication which is always clear and precise.


Best Regards,


PA

Hong Kong

Febrary 2013




Dear Andrew,


This is to confirm that I received the cufflinks as well as the related documentation. The cufflinks are absolutely stunning. I am very happy with them.

It has been a pleasure doing business with you.


Thank you and best regards.


MO

New York, USA

February 2013




Just a courtesy mail to advise you that the cutlery arrived, undamaged and in perfect condition. My wife hasn't seen it yet, but I am absolutely delighted with it.


I felt a bit like Howard Carter, trying to get to Tutankhamen's inner sarcophagus, but it was worth the effort, to see such a lovely box of utensils.

Thank you once again for your excellent service.


Best Regards,


H McP

Greenock, Inverclyde, UK

February 2013




January 2013


Dear Andrew,


The little chest arrived yesterday and we were both delighted with it. Thank you for enclosing the insurance report and a storage bag.

As ever, it has been a pleasure doing business with you and we look forward to it again in the future.


All the best


LN

London, UK

January 2013




Dear All


Just a short message to let you know I find your website and the quality of your merchandise simply wonderful and compelling. I will not hesitate in making the journey down from Glasgow soon to view, and hopefully purchase one of your older pieces.


Again my sincere good wishes, it was a real pleasure viewing your site.


Best wishes


PT

Glasgow, UK

January 2013




Mr Campbell,


I just wanted to let you know that the cluster ring that my son bought for his fiancé is absolutely beautiful……they were thrilled. Thank you so much.


TC

Myrtle Beach, Southern California, USA

January 2013




Dear Andrew


I just want to let you know that I received the watch this morning... Thank you so much for a beautiful piece and your excellent customer service. I am very happy with the watch... Thank you!


Happy New Year!


WW

Pleasanton, California, USA

January 2013




Dear Andrew


The item arrived today safe & sound. I could not be more pleased. A magnificent work of art in perfect condition. It is evident the bowl has been cherished and well cared for throughout the years. An iconic example of Jones' style and workmanship.


Your professionalism and attention to detail; from purchase to shipping, to documentation, to storage bag, have been exemplary. It has been a pleasure doing business with you and I will check your online store often for items of interest.


BL

Franklin, Tennessee, USA

January 2013




Dear Jane,


Glad to report elephant has been received safely this morning . Delighted with it , nice quality and fine condition, sure my wife will be equally delighted .


Also like to commend you and Andrew Campbell for your excellent service . As a shopping experience just like visiting a West End jewellers or Saville Row tailors where service is still important.Who says shopping online is an anodyne experience.


Many thanks again ....don't forget me if comprable elephants should wander your way.


DC

Petersfield, East Hampshire, UK

January 2013




Dear Andrew


The pepper grinder arrived safely today. Thanks for the excellent packing. Also, thanks so much for the complementary storage bag, polishing cloth, and valuation document. It is amazing that this exceptionally beautiful grinder in such superb condition was actually made in 1900. It is pristine inside and appears to have been used little, if at all. I am extremely pleased with it and look forward to great pleasure in having it on my table.


Cordially


LEA

Washington DC, USA

January 2013




Dear Andrew et al


Many thanks for the ring which arrived today, beautifully packaged and in an absolutely enormous box! It's a delightful piece and my wife loves it, although there was never any doubt in my mind that she would.


The standard of communication in my initial phone call was absolutely impeccable and I have no doubt that I shall avail of your services in the future. My highest recommendation would not be adequate!


 


Dr NB

Portglenone, County Antrim, Northern Ireland

December 2012




Dear Andrew


I am just writing to confirm safe receipt of the silver jewellery box which arrived safely at my office this morning; It is simply beautiful and I am sure my wife will be delighted with it.


May I wish you a very happy Christmas and a prosperous New Year.


Sincerely, yours


PQ

Oxford, UK

December 2012




Dear Andrew,


Forgive the lateness of this reply.

I would like to take this opportunity to thank you very much for sending the case so quickly as promised in your email.The case is exactly as described by yourself on the selling antiques website and I am very pleased with it and will keep an eye on your website for any further silver purchases.


Thank you for providing the storage bag and including an insurance valuation this was very much appreciated.


Have a Very Happy Christmas and New Year.


Kind Regards


RM

Farnborough, UK

December 2012




Mr Campbell,


Your service has been outstanding, I certainly hope to use your services again in the future.

Many thanks for all your assistance, I wish you a Merry Christmas and a Happy New Year.


Sincerely


JL

Dunfirmline, Fife, UK

December 2012




Dear Andrew,


Just to let you know that the salvers arrived at the weekend and I am very pleased with them.

They do feel very weighty and in excellent condition, I'm very pleased with them indeed.

I'll keep an eye on the website going forward.


Kind regards


JG

Hong Kong

December 2012




Dear Andrew,


The package arrived at my house today when I was at work so I only managed to open it just now.

The ring is gorgeous! I am very pleased. Thank you.


And thank you for the lovely way it was presented.


I will be looking forward to your new and updated website.

Kind Regards


NN

Waterford, Western Australia

November 2012




Dear Andrew,


It is with much pleasure that I received the sapphire/diamond bracelet today. The parcel was a pleasure to open since you packaged it so beautifully. I am totally delighted with the bracelet and would like to thank you for all of your informative, prompt and helpful correspondence during this transaction. I will make a point of viewing your beautiful online store when I can.


Kindest regards


CG

New Lambton, New South Wales, Australia

November 2012




Dear Andrew,


My photo frame arrived this morning and I wanted to thank you so much for the way that it was presented. We really appreciate your effort. Thank you so much.


Kind Regards


PB

Guilford, Western Australia

November 2012




Dear Andrew,


Thank you sooooo much, the ring is every bit as lovely as it looked on line. The packaging and presentation was also superb, you're to be congratulated on such attention to detail. As a now recently retired Commercial Interior Designer (now full time mum and wife) it's not often that I'm impressed with the presentation of goods after sale.


I'm sitting here typing this to you with it sparkling on my finger it's just perfect. Unfortunately the hands will need a bit of work to bring them up to the standard of this gorgeous ring. It's a lovely size and scale for everyday wear ( though not today, as I've been planting vegetables and washing my car). I'm sure Michael will be very happy with his Xmas gift to me, and I'm sure will take full credit for its selection and purchase if anyone asks.

Once again, thank you for everything it's been a delight and I look forward to my next purchase from you enormously. I will be spreading the word about your wonderful service and fabulous jewels to all my friends who share my passion for beautiful jewellery.


Wishing you and your family all the best for the Christmas season,

Warm Regards


MR

Pullenvale, Queensland, Australia

November 2012




Hello Andrew,


Received the beautifully packaged brooch this morning to my surprise and delight.

It is so superbly beautiful, I just had to email to thank you.


Best wishes for a happy, healthy and wealthy festive season!


BG

New South Wales, Australia

November 2012




Dear Andrew,


Many thanks for the teapot which I have received today, via FedEx, in perfect order as promised.


It has been a real pleasure to do business with you: the item exceeds expectation, was packed with international carriage and delivery in mind and was rapidly dispatched and delivered. A conscientious approach to all elements of the sale process is evident at each stage.

I hope to do business again.


JCE

Doha, Qatar

November 2012




Dear Mr Campbell,


Just a line to thank you for the valuation and to compliment you on your standard of service.


PS For many years I attended evening classes in silversmithing at Sir John Cass College, where the senior teacher was Frank Beck, Gerald Benny's master silversmith. There was a mixture of students from trade apprentices to one of the curators at the V & A!

Yours sincerely,


DW

Bridgewater, Somerset, UK

November 2012




Dear Andrew,


Your professional and pragmatic approach is truly impressive, this purchase has been a fabulous experience.


Thank you for your patience and help, as well as for your readiness to amend your website for a sake of one humble Serbian client :) much appreciated, really!

Thanks again to send me such a wonderful piece.


AL

Belgrade, Serbia

October 2012




Dear Andrew,


The candelabra arrived this morning as promised. We are absolutely delighted with them, and I am sure they will give us great pleasure for many years to come.

We hope to be able to do business with you again in the future.


With best wishes.


JC

Deal, Kent, UK

October 2012




Dear Andrew,


I received the diamond and sapphire bangle and is more than I expected.

Already one of the most serious professionals I know (and there are many.) Your items are of excellent quality and competitive prices.


Thank you very much for your thoughtfulness and good work.


JMM

Zordia, Spain

October 2012




Dear Andrew and Staff,


My brooch arrived this morning and I have to say I am delighted with it. It is a pleasing addition to my growing, moderately valuable, collection that I hope might be an investment in the longer term.

I also have to compliment you on the overall service - it has been outstanding and added to the experience.

I will watch your website with interest.


Regards,


JK

Chorley, Lancashire, UK

October 2012




Dear Sir,


Thank you so much.


Today I have received shipment in great condition.

Thanks again to send me such a wonderful piece.


SB

Bohpal, India

October 2012




Dear Andrew,


Thank you very much for the cup. It arrived on Friday morning and the invoice and letter today.


The cup far exceeded my expectations it is fantastic, I'm sure we will be doing business again soon.


Thank you also for the bag and cloth.


JA

Tokyo, Japan

October 2012




Dear Andrew


All received and in great condition.

Lovely vases - I'm very happy.

A nice touch putting the insurance valuation documents and cleaning/protective bags in too.


NS

East Sussex, UK

October 2012




Dear Andrew,


I've received your parcel this morning.


The sugar bowl is even more magnificient than you had told me... it's beyond words. I'm very glad with this silver piece.


Thanks again for your skill to add extra pleasures around a purchase. With the hope to work with you again, I remain,

Yours truly.


BC

Villeneuve la Riviere, France

October 2012




Dear Andrew Campbell,


The caster arrived as promised via FedEx today,thank you very much it was beautifully packed, and I think it is very attractive and will take pride of place in my glass cabinet.

Thank you for the cleaning cloth and bag.


Kind Regards


PP

Fordingbridge, Hampshire, UK

October 2012




Dear Andrew,


I have just returned home from my travels and have unwrapped the incredibly well packaged 'horse racing' cigarette case that you sent to my home address last week.


I just wanted to write to you to express my appreciation for the service and more importantly, the quality of the product in this transaction. I am absolutely thrilled with it. I know you said it was an exceptional piece but notwithstanding, I was still surprised at just how stunning it is 'in the flesh' so to speak. It is indeed fantastic in every detail; an item of sheer beauty and craftsmanship!

Very many thanks again and please be advised that I would be happy to endorse your products and service in any way that you might see fit.


With kindest regards, a very satisfied customer,


MH

Peacehaven, East Sussex, UK

Oct 2012




Dear Andrew,


The bowl arrived safely early this afternoon. I opened the outer package but did not unpack the bowl until returning home this evening. All I can say, it is breathtaking to behold. It has exceeded my expectations. Photographs do not do it justice.


Thank you for the polishing cloth and the storage bag. I will treat the bowl with tender loving care.


It is fortunate indeed to be living in the internet era, as I would not have had to chance to visit your shop. Yes, I will continue to visit and enjoy your shop via the world wide web.


Best wishes for a successful year.


PG

Pittsburgh, Pennsylvania, USA

October 2012




Dear Andrew,


I have left feedback for you. I wish there was a button for "Very" Positive. To say I am delighted is an understatement.


Thank you for your very professional service. I will certainly keep an eye on your website and I'm sure I'll be buying from you again [when I save some more pennies!].


Regards


CG

Bristol, Somerset, UK

September 2012




Dear Andrew


Thank you for your note and the Jewellery box. I am delighted with the gift as it is better than expected.

Thank you for your prompt, efficient and professional service. I would like to be added to the mailing list.


Regards


CJ K-P

Bristol, Somerset, UK

September 2012




Andrew


I received my ring today - it is absolutely beautiful, and I'm actually wearing it now.


Many thanks for all your correspondence, it was greatly appreciated.

Many, many thanks again


UP

Glasgow, UK

September 2012




Dear Andrew,


I received the teapot Thursday, and I must say it was every bit as beautiful as I expected it to be. Everyone that has seen it has been very impressed!

You can add me to your list of satisfied customers!


Sincerely


Helsingborg, Sweden

September 2012




Dear Andrew,


I am just writing to thank you for the wonderful necklace I received today. It is just as beautiful as it appeared on your website and I know will give me great pleasure and will be the perfect memory for my pearl anniversary next week.


I must also mention the helpfulness of your sales assistant and the beautiful packaging the necklace arrived in. It has all contributed to make a lovely online shopping experience and I will be sure to recommend your shop and use you again.


Kind Regards,


JP

Northampton, UK

August 2012




Dear Andrew,


This is to let you know that the parcels have quickly and safely arrived. Everything is perfect. We are impressed. the cups are just like we wanted and the certificates are neat and professional.


It is very nice working with you. Thank you again for your close cooperation and understanding; we do not know how we would have managed without your dedicated support.

We appreciate Andrew, sincerely this professional and positive purchasing experience with you. We will be happy to work with you in the future and promise to use your site as the primary one to look for the further items.


With very kind regards


II

Ukraine

August 2012




Dear Andrew Campbell,


I would like to inform you, that we have successfully received the set. We are really delighted with it. Thank you for all the information concerning the monitoring of the package. We also hope, that this is the first, but not the last valuable purchase.


AZ

Klaipeda, Latvia

August 2012




Dear All


The pendant arrived this morning and is stunning. Great service and knowledgeable staff made for a superb shopping experience. Beautifully gift wrapped too!

Thank you so much Sarah


M

Cheshire, UK

August 2012




Dear Andrew


Just to let you know the parcel arrived this morning. I am absolutely delighted with the cufflinks - they really have a very fine engraving on them. Thanks so much again for all your help and for providing another item of excellent quality.


Thank you for all the added bits eg. cloth and valuation certificate. I'm not sure i will be ab le to get up to Newcastle for the diamond cleaning each year but we will bear it in mind.


Thank you once again. Best wishes


HK

UK

August 2012




Good morning Andrew


Thank you for the bracelet which arrived safely this am. It was so well packaged my hubby couldn't guess what it was even though he knew it should be arriving. He was also impressed that he wouldn't have to wrap my birthday present himself! The bracelet is gorgeous. Thank you so much for making sure it got to me safely. It fits perfectly too.

I so wanted to open it up to take a look, but it seemed such a shame to undo the great work that your staff had done to package it up, so I've had a look at all of the paperwork which is all correct and far exceeds anything I've had from previous jewellers I've dealt with.

So bearing all that in mind I'll now wrap up the box and she'll open up on Friday the 17th, it'll be a surprise for all of us and I'll be in the good books for a while.


Thanks for all your help, I will without doubt be back to use your services again in the future and will spread your good name far and wide.


Best regards


CG

Bracknell, Berkshire, UK

August 2012




Dear Andrew,


Today was the day....all I can say is this seems meant to be.

The ring is everything you promised and fits my finger like it was sized for me. I passed under an LED light and it is just dazzling. While I was a little apprehensive about spending so much money on something from so far away, you exceeded my expectations and I will give you the best recommendations possible.


Thank you and your staff again for the superior service.


VH

Kentucky, USA

July 2012




Dear Andrew,


The tea set you have just sent arrived this morning and I really could not be more delighted with it .... It really is absolutely beautiful and will be a joy to behold and handle every time I use it.

Also a very big thank-you for enclosing the tarnish-proof storage bags, these are also quite excellent and I am wondering whether you are able to supply these separately ?

As always the items were superbly packaged and presented in truly pristine condition.


My Thanks and very best wishes,


PH

Derby, UK

July 2012




Dear Andrew,


I've been meaning to drop you a line and say how pleased I am with the lovely locket. It's really a wonderful piece - thank you so much for selling it to me and for its very prompt arrival!


Best wishes,


AT

New York, USA

July 2012




Dear Mr. Campbell,


The letter opener just arrived and I am really thrilled with it! It came faster than I had expected.

It is a really beautiful and unusual object.

Thank you for the exceptional service, and for including the valuation paperwork with photos.


Best wishes


PG

Lincoln, Nebraska, USA

July 2012




Dear Andrew,


Received the sapphire and diamond bangle this morning by Royal Mail and looks it even better than the photos on your website.


My wife arrived home tonight and wondered what was in the large box, she was very thrilled to find the bangle.

It fits her perfectly and she hasn't taken it off yet! Clearly a very satisfied customer.


It was also a good job that it was so well packed, as I later noticed that the box had been pierced by something sharp - causing a 3" long gash in the cardboard. Luckily, it hadn't reached the inner box containing the bangle.


Many Thanks


MT

Duxford, UK

July 2012




Dear Andrew,

I've received the tray this morning. It is magnificent.

I've greatly appreciated your sense of communication and your kind and efficient way to work. So, I'd like to send you a "kind and efficient" feedback which reads:

"A super safe, super quick deal for a super hard to find solid silver item. Thank you. Merci."


Kind regards.


BC

Villeneuve la Riviere, France

July 2012




Dear Andrew,


As a more than happy customer of nearly ten years, and after many great purchases I'd like to express how much I like your comprehensive and professional website today.

AC Silver is my international top address for all things fine and precious.


Thank you!


Kind Regards


HL

Henstedt-Ulzburg, Germany

July 2012




Andrew,


The earrings arrived today absolutely gorgeous, I am wearing them now and will need to be sedated before I can bear to take them off!

Thanks you so much for such a great service.


Regards


AG

UK

June 2012




Dear Mr Campbell,


Received!!!

The striker is larger than I thought and brilliant! Love it!

My best match striker to date!


Thanks and best regards,


RV

San Francisco, California, USA

June 2012




Dear Mr Campbell,


Apologies for not giving you feedback earlier.

First of all, thank you for accommodating my required delivery date. Both the earrings and the attention to detail in the full package that you dispatched to me were ideal.

To say that they proved to be a successful gift is to understate the reaction they inspired. From the luxurious wrapping to the earrings themselves, a multitude of superlatives and gratitude were heaped upon me so for that I thank you for the part you played.


I look forward to shopping with you again.


Regards


NH

Edinburgh, Scotland, UK

May 2012




Dear Andrew,


Just to confirm that I received the condiment set yesterday morning, in perfect condition thanks to the professional packaging, and we are delighted with the set.


Best Regards


DB

Warrington, Cheshire, UK

May 2012




Andrew


The basket arrived today well wrapped.

So fast! Incredible!

It's great!


Many thanks for the excellent service and communication.

Great international seller - excellent service!!!


Regards

 

P

Menden, Germany

May 2012




Andrew,


I just received your pots and am very impressed ; they are all outstanding and the spoons were unexpected.


Your comments re the Art Nouveau are right but they form an interesting part of a collection - I guess the heavier gauge will be a thing of the past.

The other 3 pots are the traditional type that appeal to me, I have a couple of Hennel pots and this is very good addition.

The Samuel Herbert one is as good as you said and I'm glad you gave me the little push to spend the extra $$


Thanks again and I also want to say your professional approach is most appreciated.


R McE

New South Wales, Australia

May 2012




Dear Andrew,


Great News, my wife, Jane absolutely loves her ring, it is very pretty and sparkles just right. Thank you for convincing me to purchase, I know (after 30 years you know) she will adore it and enjoy it in the years to come, it is so relevant. You will be pleased to know that she has already worn it to a prestigious event (Norwich City's end of season Players' Dinner).


Thank you once again


Kind Regards,


SM

Great Ellingham, Norfolk

 

May 2012




Dear Andrew,


The birds have arrived safe and sound in Melbourne (no doubt due to your excellent packaging) and I am delighted with them.


I have also received the paper work and Town Talk gifts. All are very much appreciated.

Thank you for the opportunity to acquire these beautiful pieces.


Best regards,


IW

Melbourne, Australia

May 2012




Dear Andrew and Staff,


Have been meaning to contact you regarding my recent purchase of the condiment set and sugar shaker.

I was very impressed with the condiment set itself, the packaging, and the accompanying paperwork (with the professionally presented quotation for insurance purposes).

My wife was also very pleased with the purchase, as the items were bought as a surprise for her.


I look forward to purchasing items from you again in the future.


Regards,


SR

London, UK

May 2012





Hi Andrew


The ring arrived yesterday at 12:45. I'm very pleased with it, as is my partner. I have been looking for something special for quite a while.


Your web site has some amazing items, and the quality is much better than many other dealers I have seen.


I'll be looking for something for my mother's sixtieth next year, and I'm sure I will find an item of jewellery for her with you.


Many thanks for all your help.

Kind regards


SCG

Brighton, East Sussex, UK

May 2012




Dear Andrew,


I am delighted - the cruet exceeds my expectations!


Thank you so much for the careful wrapping of the separate items, as well as for your extensive, friendly, professional service/handling, the mailed document and the added spoon.


In a word - perfect!


Your website and the detailed information given on all items are excellent, that's what customers want. I certainly shall recommend your exceptional service and your high-quality antiques and I'm sure I'll have a look at your website regularly.

When I'm in Newcastle I'm going to visit your shop and ask your advice concerning anti-tarnish.


JP

Zurich, Switzerland

May 2012




Andrew


The scent bottle is gorgeous!! I’m very lucky. Can’t decide where to put it.

Many thanks


RB

Walton on the Hill, Surrey, UK

May 2012




Hello Andrew


The teapot arrived today in good condition. I am pleased but more importantly, so is my wife.


In all my years [soon 95] I have never been so impressed with a merchant's presentation after the fact. I would like to buy more if only for that experience.

Thank you,


RJ

Florida, USA

April 2012




Dear Andrew,


Christmas has arrived early- The tureens arrived at around 9.00am. Filled with trepidation, Angie and I couldn't pluck up the courage to open the parcel until 2.00pm! We needn't have worried. The packaging was truly the most caring workmanship we have ever received. Presentation of the documents deserves a ditto. The anti-tarnish bags, certainly of the finest quality. The tureens themselves, utterly breathtaking! I put my glasses on to check them too!

To summarise in a single word - exemplary!. Thank you dear boy, your business is truly second to none.


Being a perfectionist in life has frankly been the bane of my existence! I think you are equally the perfectionist that I am! You have my heartfelt sympathy!!


Kind regards and more


GB

Tenbury Wells, Worcestershire, UK

April 2012




Dear Mr Campbell,


I received the silver fish service today. It is beautiful and just what I wanted. I am looking forward to using it.


Sincerely


MM

Fort Smith, Arizona, USA

April 2012




Dear AC Silver,


Parcel arrived with napkin rings.

Stunning quality!


Many thanks and regards


MB

Italy

April 2012




Dear Andrew,


I am pleased to advise that I have safely received, my extremely well packaged watch. You must employ someone full time for wrapping!

The watch is everything I hoped it would be and more.


Thank you again for your patience.

Best wishes,


EB

Finchingfield, Essex, UK

April 2012




Dear Andrew,


Confirming that the skewer arrived safely at my home today. Thank you for excellent packaging, also the storage bag and documentation enclosed. The skewer is an excellent example of a very rare item and I’m delighted with it. I agree with you that it is definitely by Eley & Fearn.


By way of further explanation, I am a specialist collector of flatware made by Eley & Fearn. I have examples in the Old English pattern of virtually every piece they ever made, including a wide range of serving and other pieces. I have a good standard 12 inch ring skewer (not particularly rare) and a fair example of a 9 inch skewer (missing its ring), but I’ve not ever had a 6 inch example.


In 20 years of collecting I can only ever recall seeing one other one by Eley & Fearn, but in poor condition.

Thank you again for sourcing this one and rest assured it goes into a worthy collection.


Kind regards


RS

Melbourne, Australia

April 2012




Dear Andrew,


All items have arrived safely - thank you for the careful packaging, the certificate and the description of the family crest!


I look forward to viewing other new items in your shop - maybe a further purchase too?


Kind regards and an additional thank you very much!


RG

Erfurt, Germany

April 2012




Dear Andrew


I am officially the proud owner of a beautiful Sterling Silver Service. It has arrived safely and I love it. Thank you for all the trouble.

Enjoy the weekend!


Kind regards


S VdM

Cape Town, South Africa

April 2012




Andrew


Just to let you know the parcel arrived this morning. I am absolutely delighted with the cufflinks - they really have a very fine engraving on them. Thanks so much again for all your help and for providing another item of excellent quality.

I do love your new packaging too - very smart.

I hope all continues to go well with your business and I am sure I will be in touch again.


Kind regards


JS

Warlingham, Surrey, UK

April 2012




Dear Andrew,


Thank you very much for your once again for your very quick answer. I'm certainly very delighted with the ring. It has been a pleasure doing business with you, and I would definitely do it again.

I wish you a very good day too and forward to seeing new arrivals at your online store.


Kindest regards


JH

Hellerup, Denmark

April 2012




Dear Andrew,


This is to say a very big thank you to yourself and all your staff for the very beautiful ladies watch acquired from you recently. It was a late wedding anniversary present which was not opened until a few days ago, and was much more stunning than the photographs along with the lovely gift wrapping.

Thanks again and all the very best,

Kind Regards,


GL

Penzance, Cornwall

March 2012




Dear Mr Campbell/Mrs Henderson,


Thank you both for a prompt delivery of the first two items. They are in exceptional condition and truly as beautiful as their images on your web site.


Kind regards,


KM

Darwin, Australia

March 2012




Dear Andrew


Just wanted to let you know that the quaich arrived on schedule and I am thrilled with it! It was extremely well packaged and the little extras; polishing cloth, bag and valuation certificate very much appreciated.

The next time I'm looking for something, your website will be the first place I look.

Thank you for a beautiful quaich and excellent service!


Kind regards,


IM

Houghton, Shropshire

March 2012




Dear Jane,


The coasters arrived and they are just superb! I want to thank both you and Andrew for a very smooth transaction and excellent customer service!

You have won an admirer.


Regards,


GY

Santa Barbara, USA

March 2012




Jane,


Please tell Mr. Campbell that I am delighted not only with the card holders but also their handling, packing, and presentation with storage bags.

Since I had only last week received a costly item damaged in shipment from another dealer in England, I feared the card holders, being fragile, might suffer a similar fate. My fears were groundless since they had been wrapped in paper, then bubble pack (as I requested), then placed in an oversize carton filled with foam insulation. The meticulous packing was not in vain since one side of the box had deep indentations from mishandling.


I especially appreciated the insurance valuation and the silver storage bags since they thoughtfully anticipated matters to which I had not yet adverted when ordering.


In brief, in this age where first-class business done in a first-class way is almost a bygone memory Mr. Campbell maintains that standard unreservedly. Kudos to him and all your colleagues.


P d’A

Maryland, USA

March 2012





Hi Andrew


Absolutely delighted with the watch - it's truly stunning. Thanks once again for your excellent and speedy service. I thought the packaging was beautiful and the insurance valuation and diamond grading card was an excellent bonus.


Best wishes


TG

Grange Over Sands, Cumbria, UK

March 2012





Hi Andrew,

The silver rabbit pepper pot has arrived safely today. Thank you very much for the superb wrapping and packaging, and the paperwork!


I am very happy with my rabbit.


MM

Darwin, Australia

March 2012




Dear Andrew,


The beautiful claret jug arrived safely today and I must admit, it is even more special than I thought. It was wrapped extremely well and I now have about 3 miles of spree bubble wrap which is a bonus too!


I am thrilled with it and don't forget, if you manage to find a nice Cartier Santos square 2 tone watch with the bracelet to fit a 15-16 cm wrist under £1,000 second hand, I would be very interested if it is in good condition.


Thank you again for such a good service.

Kind regards


JM

Cabreras, Spain

March 2012




Andrew,


The deed is done, and the credit card went through, so we are now the proud owners of the canteen.

Thanks for your help and I look forward to receiving it.

It is a very special set, and it is going to a good home, one that loves silver, not for investment, but for history and beauty.


JS

Edmonton, Canada

February 2012




Dear Andrew,


The trophy arrived yesterday - it looks fantastic.

Thank you so much for all your help.


ID

Arrowtown, New Zealand

February 2012




Hello,


The lovely green compact just arrived. Thank you so much

I also appreciated getting the tarnish proof cloth and the valuation papers for insurance purposes.


You have exceeded my expectations.

Just wonderful.


SC

Massachusets, USA

February 2012




Dear Andrew,


Thanks.

Today I got the fish set and the service set.

What can I say? I have no words, just, superb!

I am so happy! Thanks for guiding me to these items.

Best Regards


VR

Koppang, Norway

February 2012




Dear Andrew,


I received a large, well packed parcel this morning.

It arrived so promptly. Thank you for your thoughtful way of shipping two items:

The amethyst brooch is so beautiful and elegant and the cat's eye diamond ring is so lovely.

I also received the valuations, sent separate from the parcel.

It was my pleasure to dealing with and again I thank you for your very professional service for me.

Best regards


SK

Japan

February 2012





Andrew,


Just wanted to let you know how thrilled I am with my antique ring.

Many thanks for prompt delivery & beautiful packaging, I was really impressed with all aspects of your service - thanks again!

Kind regards & best wishes,


SM

Bolton, UK

February 2012




Dear Andrew,


Received the earrings today and they are just what I hoped for.

Your presentation was just beautiful along with the information provided.

My hopes are that my granddaughter will wear these when she walks down the aisle.

She is only eleven now so I get to enjoy them until then.


Thank you too for the cleaning cloth. I know that pearls need special attention.

Looking forward to doing business in the future; you are exceptional.


GP

Georgia, USA

January 2012




Hello Andrew,


I wanted to take this belated opportunity to thank you for the bracelet.

It was beautiful and my wife was thrilled to receive it.

Thank you


AC

Paris, France

January 2012




Hello Andrew,


The canteen arrived safely and as scheduled yesterday morning.

It is beyond lovely. It is one of the prettiest and most elegant canteens we have ever seen. It also have a wonderful feel in the hand. We could not be more pleased.

We thank you again for your wonderful professionalism and attention to detail.

We look forward to continued business with you.

Kind Regards


PM

Florida, USA

January 2012




Dear Andrew,


I am so sorry for the delay in getting back with you, but wanted to let you know that I received the cocktail shaker and stand last week.

What a lovely piece! It is perfect and I know my husband will love it.

Thank you for all of your assistance - every communication has been wonderful, and the shipping time and method were extremely expeditious. I will definitely keep you in mind for further purchases - I am so glad I found you on the web!

Again, thank you,


Shannon Zink

Louisiana, USA

November 2011




Dear Mr Campbell


I would like to let you know that the set arrived this Monday.

I would like to thank you for your service and I hope to see some more nice items in your shop in the future.

With my best wishes


LM

Ljubljan, Slovenia

November 2011




Dear Andrew


Many thanks for your parcel tracking confirmation.

In passing, I would like to mention your staff. I've lived overseas for a long time and mostly I dread the retail experience when I get back to the UK. Your girls are really the exception. They are attentive, informed, smart and make the whole process of shopping a pleasure. There wasn't an issue they couldn't address, and that they were empowered to do a deal on the day was impressive.

We ran a business for 10 years here in Asia and I can say your people would have made us proud.

Keep up the good work.


MS

Taiwan

Nov 2011





Hi Andrew


I have received the cup today. It is excellent!

Thank you so much for your service. The additional documents provided exemplify your professional approach to the craft.

Please keep me in mind for any other Georgian Irish silver items you may come across which have profuse scroll decoration as this is my preference.

Again, if the item is at the right price, I will have no hesitation in making a swift acquisition.

Many thanks and I look forward to purchasing form you in the future.

Best Wishes


ML

South Melbourne, Australia

November 2011




Dear Mister Campbell


We just received the silver hip flask. It's really, really lovely!

We thank you for all the good care and quick handling.


YD

Antwerp, Belgium

Oct 2011




Dear Andrew,


Thank you for your prompt service, the knife rests were delivered on schedule and are a welcome addition to my modest, but growing collection.

Regards


DS

Sutton, Surrey, UK

Oct 2011




Dear Andrew,


Just a short note to let you know that I received the William Hutton & Sons Silver Photo Frame this morning, and that I and my wife are really pleased with it. It is even lovelier than we anticipated!.

Thanks for packing it so well, posting so promptly, and including the paperwork.


BM

Merseyside, UK

Oct 2011




Dear Andrew


Oh my God, this coffee pot is truly beautiful - I have just three or so minutes ago opened it. I kept my eyes closed as I unfolded the bubble wrap...'Oh my God!' was my first comment.

The coffee pot is exactly as described, but more so to me. I also collect Japanese antiques, but am impressed with this; it is just great.

My kindest regards and thank you.


TW

Christchurch, New Zealand

September 2011




Dear Andrew


I can confirm that my earrings arrived safely this morning, beautifully packaged.

I am really pleased with my earrings, they are a delight.

The reason I bought them is in memory of my mother who died recently.

Thank you very much for your valued advice and service

Kind Regards


FS

Lancashire, UK

September 2011




Dear Mr Campbell


Thank you very much for sending the pearl necklace: it arrived only a couple of days after purchase, beautifully wrapped and packaged, at 8.30am - so you have a first rate courier service!

Could I also say how pleasant and how helpful the girl I spoke to on the telephone was. Her enthusiasm for the necklace, and for the quality of your products, decided me when I was not quite sure this was the item I wanted. Cheerfulness, enthusiasm and courtesy are not often encountered in this kind of call. It was a real pleasure!

So congratulations on your staff!

Very best wishes


TJ G

Cheriton Bishop, Exeter, UK

September 2011




Dear Andrew


I have received the basket and it is just beautiful.

Also, thank you for sending the anti-tarnish cloth and the valuation - they are gratefully received.


E VDG

Woking, Surry, UK

August 2011




Dear Andrew


Thank you very much for all your help and for attaching the photo of the item purchased as a present - it looks great :-)

Using the tracking number you kindly provided, I made sure that the salver has been delivered already.

Once again - thanks for the great service and have a sunny and successful week!

Best Regards


PG

Geotechmin, Bulgaria

August 2011




Dear Andrew


It is late and we have just opened and inspected the canteen and find it to be amazing.....a real honour for us to be able to have it in our home and to use it with our friends. Thank you for making that a reality.

The overall packaging and presentation is perfect. Every piece in unbelievable condition, perfectly polished and beautiful to look at. We cannot begin to thank you enough for allowing us to purchase it.

It strikes us that it is quite a bit lighter in overall weight than our prior George Adams set. We like that about it very much since it has such a wonderful feel in the hand and a beauty that could be a touch French, Danish or even German. We are honestly thrilled.

The case is a wonderful piece of furniture and befits the silver........incredible.

As for immediate future purchases, please consider us as open to looking at any serving pieces matching and appropriate to this canteen. Any investment there would never be wasted.

It has been such a pleasure doing business with you, that we are certain it will not be ling again before we are finding ourselves as clients.

Warm Regards


P & G M

Florida, USA

August 2011




Dear Andrew Campbell


Today we received the candlesticks. They are indeed beautiful, and we are dellighted. They will have their place on our 18th century gate-leg table in our dining room.

Please keep us in mind if you can offer something equally beautiful.

Sincerely


G and AS

Germany

August 2011




Dear Andrew


I just wanted to let you know the platters arrived today. All I can say is that they are absolutely stunning and I am most pleased wtih the purchase.

There are one or two items in your inventory that I am sure to bother you for in the next week or two.

Kind Regards


SL

Eastern Cape, South Africa

August 2011




Dear Andrew


I took delivery of the ring yesterday. I would just like to thank you for all your time and help. The ring was packaged and presented beautifully, and as for the ring itself - FANTASTIC. You were correct when you said the photos did not do it justice.

To top it off, it fits perfectly.

Once again a big thank you.

Kind Regards


TD

Nottingham, UK

July 2011




Mr Campbell


I received the package yesterday - the teapot is very beautiful, I love it. Thank you very much.

By the way, if you have got the sugar bowl and cream jug to match my teapot please kindly let me know. I would appreciate it.

Thanks and regards


NKP

Hong Kong

June 2011




Dear Andrew


Thank you very much for the quick delivery, excellent packaging and the relevant documentation.

I am very pleased with the silver box, it looks very nice.

I promise to call in one day during my travels in Europe, and hope to do business with you again.

All the best


EA

Irvine, California, USA

June 2011




Dear Andrew


Thank you so much for the fish service. When I unwrapped the service, my expectations were well and truly exceeded - it is beautiful.

Thank you also for wrapping it so well and providing an insurance valuation.

Everything has been done very well and so professionally.

Kind Regards


NR

Queensland, Australia

June 2011




Hello Andrew


My presentation spade arrived today and I am delighted with it. I very much appreciated the careful packing and especially the valuation report.

I hope to have the pleasure of doing business with you again at some future date.

Kind Regards


GR

Calgary, Canada

June 2011




My Dear Andrew,


I received the tea set this morning - it is very beautiful.

Thank you for your kind help and careful packaging.

I await seeing further images of tea sets on your website, and repeat business with you.

Best Regards


IL

Hong Kong

June 2011




Dear Andrew


I received the dessert service today - it's really beautiful, even better than I expected.

Thank you so much. The additional paperwork was impressive.

I am thrilled with my purchase and look forward to dealing with you again.


SO

Cambridge, UK

June 2011




Dear Andrew


A belated thank you for all your help when purchasing my ring. As you may recall, I was devastated after losing a similar ring last year. I really love the ring I bought from you, and its a lovely replacement for my original engagement ring.

I received the diamond grading report and insurance valuation papers without problems.

As you can imagine, it is not without some trepidation that I purchased the ring over the phone without first seeing it, however, I am very happy with my purchase and would recommend you to my friends without hesitation.

I have had the ring sized here without any bother in the end, so need not ask you to provide this service.

Its lovely to have a beautiful ring on my finger again.

Sincerely


GC

Ireland

May 2011




Just writing quickly to say that the parcel has arrived.

Thank you very much, the spoons are lovely and they were so well wrapped and perfectly packed.

I'll be in touch again soon

Best Regards


NJ

Manchester, UK

May 2011




Dear Andrew


I'm writing to let you know that the jewellery box arrived today.

I'm absolutely delighted with it, as I'm sure the recipient will be when we present it as a gift as a token of our gratitude and our esteem.

The jewellery box which we have received from you today is absolutely perfect. It arrived well packed and undamaged, and the actual condition of the box is pristine and exactly as described in the description we discovered whilst trawling the 'Net trying to find something suitable and within budget.

Thank you so much for the speed of dispatch, the seamless transaction and keeping in touch with information about delivery etc.

Yours Sincerely


SC

London, UK

May 2011




Dear Andrew


Thank you for the incredible champagne bucket. My wife was so surprised with such a lovely present!

She will be in London soon, and hopes to visit your store.

Thanks again.


MJP

New Jersey, USA

May 2011




Dear Andrew


Product received in perfect condition. You are a true professional and the information received is outstanding.

Thank you very much - as usual, I'm happy with my purchase.


JIP

Bilbao, Spain

May 2011




Dear Andrew


I received your package on Tuesday and indeed we are very satisfied with the basketes we bought. They are exactly in the condition you described .

I thank you very much for the way you handled my questions and the further delivery - excellent service.

I'll keep watching your site because I still have some silver items I want to buy.

Greetings and thanks


JKS

Lieshout, Netherlands, Europe

April 2011




Dear Andrew


The beautiful tourmaline brooch has arrived safely.

Thank you very much for a very happy purchase.


MG

Bradbury, California, USA

April 2011




Dear Andrew


The spoons arrivede a few days ago, in perfect condition and so well packed.

If you ever have another six matching dessert spoons please inform me.

Thank you very much


OD

Malta

April 2011




Dear Andrew,


My George Vth teapot arrived safely today - Beautifully packed and documented. I love it!

Many Thanks


JM

Sydney, Australia

April 2011




Dear Andrew,


I am so THRILLED!! My candlesticks just arrived and they are wonderful!

Thank you so very much for the attention in packin, everything arrived in perfect condition.

Respectfully


KW

Dallas, Texas, USA

March 2011




Hello Andrew


We received the watch today.

The packaging was very good and the watch is very nice.

Thank you again for the great communication and professional approach to this transaction.

Best Regards


V and WG

British Columbia, Canada

March 2011




Dear Andrew


Just to let you know that the bread dish arrived safely today.

I opened the package, and am quite delighted with my purchase. Thank you very much.

I will keep in touch, and will be purchasing again I'm sure.


Dr AH

March 2011




Dear Andrew


This is to let you know my ring has arrived safely. Needless to say, I won't be sending it back; it's absolutely gorgeous and I am thrilled with it.

I wish you well in the future


CH

Cercles, Dordogne, France

March 2011




Dear Mr Campbell


I just wanted to inform you that I received the tray today in perfect condition. It is just what we wanted to enrich our tea time. It is delicate and sensitive, and yet not over decorative. It is a perfect match for the teapot I purchased from you earlier. My wife and I will be enjoying it every morning and afternoon for many years to come.

Thank you for your great service.


JT

Japan

March 2011




Dear Mr Campbell


I just received the Asprey enamel clip and I wanted to thank you for the careful packing as well as the very pretty bag and bow! I really appreciated the tracking and shipping information you sent me. You have beautiful and elegant items in your shop.

You really know how to treat your customers well.

Thank you!


PM

February 2011




Dear Mr Campbell


The christening set has been safely received and I'm quite delighted. In the flesh - even better than expected. I shall keep an eye on your web page for new additions and as already mentioned, should you get any Old English pattern flatware, please let me know.

Sincerely


MB

UK

February 2011




Dear Ms Turner


The cross arrived on Friday and I would like to thank you very much for your efficiency and helpfulness, as well as for the beautiful piece of jewellery.

Yours Sincerely


M M-S

UK

February 2011




Dear Mr Campbell


My wife and I are very impressed with your communication and customer service. My mother in law (recipient) is thrilled, although we have not seen the item ourselves yet. We may be over to Jesmond, Newcastle in person in the future. We appreciate your postal service and also paperwork, which was equally a quality addition.

Please thank all staff involved.

Kind Regards


N & CR

UK

February 2011





Hi Andrew


Just wanted to say the ring arrived and I am very pleased.

The quality of the diamond, the presentation, the safe delivery and best of all the price was real value for money.

You made the purchase all very smooth and easy through much communication, which I very much appreciated.

Once again many thanks


AF

Chelmsford, Essex, UK

February 2011




Hello Andrew


I received the picture frame today. It is simply exquisite. It will house a dear picture of my mother.

I am interested in purchasing several more frames and will certainly look at your website in the coming weeks.

Thank you for your excellent service.

With warm thanks


KL

Vancouver, Canada

January 2011




Dear Andrew


You are a fine gentleman to work with. Very professional, sincere and caring. A true pleasure to do business with. I know now why my son loves England so much and wants to relocate back some day. Having attended Mansfield College he experienced first hand the country culture displayed by you. Ultimately, his experience has helped him turn into a fine gentleman as well.

I look forward to receiving the items, and hope to do further business with you in the future.

My very best to you,


JW

Massachusetts, USA

January 2011




Andrew


I just wanted to say thank you for the silver cigarette box which I have now received and is perfect. It's incredibly heavy for its size so when you say something is an extremely good gauge of silver, I will now know exactly what you mean and take extra special note!

Thanks again, it was a pleasure dealing with you.


AB

London, England, GB

December 2010




Dear Mr Campbell


I enjoy purchasing from you and your company because I believe your pieces represent value and you are a pleasure to deal with. I received the three diamond ring and it is beautiful, and certainly the value you represent it to be.

Thanks again and in the future I will continue to purchase from AC Silver.


JMcL

Birmingham, Alabama, USA

December 2010




Dear Andrew


I received the tea service yesterday and am indebted to you. Thank you so much. I was really impressed by your service - really professional. I think I will buy items from you in the future. Please keep showing us lovely items.

Again, thank you very much


MD

Oxford, UK

December 2010





Hi Andrew


Both items arrived safe and sound this morning and are absolutely stunning. Thank you so much for making my Christmas shopping so easy for me this year.

It is a pleasure doing business with you and these certainly won't be the last items I buy from you.

Kind Regards


HG

Malpas, Cheshire, UK

December 2010





Hi Andrew


Apologies for not emailing sooner. The ring arrived on Saturday and it is absolutely stunning! I couldn't be happier.

Thank you so much for processing the order so swiftly and for accommodating our delivery needs. I would not hesitate to recommend your business.

Kindest Regards


CW

Coleraine, Co Londonderry, Ireland

December 2010




Dear Mr Campbell


My wife and I are delighted with the silver chamberstick which arrived theis morning via FedEx. It matched your description perfectly, and is indeed a beautiful piece, in perfect condition.

It says a great deal for your efficiency, as I only purchased it at about 4pm yesterday, and it arrived here in Suffolk by courier at around noon.

With best wishes,

Yours sincerely


NL

Suffolk, UK

November 2010




Dear Andrew


Just a quick note to inform you that the 'Warwick Vase' bowl arrived safely. It is handsome, and we are glad to have it.

Everything we receive from AC Silver is of the very highest quality.

We have every confidence in your integrity and your products.

We value your friendship

Warmest wishes


RM

Washington, DC, USA

November 2010




Dear Andrew


I've just come out of a meeting and had a look at my watch now (couldn't wait you see). It's lovely and just what I hoped it would be. I haven't worked out how to fasten the clasp yet, but I will have more time for that later.

Thank you for the insurance valuation which will be very useful.

I have never bought an item of jewellery on-line before, but am delighted with the whole process - and the watch of course!

Your courtesy and level of service have been much appreciated.

Thank you for your help

Regards


MH

Southport, UK

November 2010




Dear Andrew


Package arrived safely and I am absolutely delighted with both pieces.

The earrings are exactly what I wanted. They are lovely and just the perfect size. The butterflies are very secure which is important for relaxed wear!

The brooch is also beautiful, and I love the new packaging!!

Thank you so much - my day has certainly brightened despite the rain!

Kind Regards


HB

Aberdeen, Scotland

October 2010




Dear Andrew


Apologies for the delay in replying but I didn't manage to get to my parents until last night.

All items were received ok and are just as I had hoped for. I know my wife will be extremely happy when she receives them.

Many thanks for your exceptional service as always!

I look forward to doing business again in the near future.


MS

Northamptonshire, UK

October 2010





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Andrew Campbell started trading in antiques during the 1970s. Initially, Andrew lived in the South of England, travelling the country, searching for items of silver to buy. Andrew sold these items at various London markets and antique fairs. Over time, and through selling at a range of venues, Andrew built up a large and diverse customer base from private buyers to national and international trade customers.
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