enquiries@acsilver.co.uk +44 (0) 191 240 2645
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 FREE DELIVERY  NATIONAL & INTERNATIONAL  FULLY INSURED
Diamond Engagement Ring Engagement
Rings

Purchase Information


Whether purchasing online, via email or over the phone, you may rest assured your details are totally secure. Whatever type of purchase you are making, whether as a gift, an item for personal pleasure or as an investment, we want you to be confident in the knowledge that AC Silver provides supplementary purchase options to compliment your choice.


Payment Options


Once you have chosen the item you wish to purchase, please select one of our payment options listed below:


Online


If you wish to purchase online, please go to the page with the item of your choice and click on the yellow ‘add to cart’ button towards the bottom of the page. You will be clearly directed, step by step, through the purchase process that will enable you to buy via your selected payment method, directly from our website.


PayPoint: secure online credit card payment.

Cards accepted - Visa, MasterCard, Switch, Delta, Solo, Maestro, Visa Electron, Kash


Pay Pal: If you do not have a Pay Pal account, it only takes a few minutes to set up and then complete your transaction. Registration with Pay Pal is completely free and will not incur any additional costs.

(Your credit card information is fed directly to PayPoint and Pay Pal; no members of the AC Silver staff have access to your credit card information)


Email


You may contact AC Silver via email: enquiries@acsilver.co.uk


Telephone


You may call our shop between the hours of 10.00 – 17.00hrs UK time, Mon- Sat, and a member of the AC Silver team will be happy to assist you.

Within UK: tel 0191 2402645

International: tel +44 (0) 191 2402645


Fax


Clearly write item name and reference number (e.g. W1583) and include your name, address (credit card billing address), email, telephone no., type of credit card, number, expiry date and three-digit security code (found on the reverse of the card).


When the order is received you will be emailed, or faxed if requested, as confirmation of your order and details of shipping arrangements will be provided.


Cheque


  • UK drawn cheque
  • Travellers cheque

Cheques must be clearly made payable to AC Silver and sent to:

AC Silver

35b St Georges Terrace

Jesmond

Newcastle Upon Tyne

NE2 2SU


Banker’s Draft


Direct Bank Transfer/Money Wire:

To be made payable to:

Account name: AC Silver Unlimited

Account Number: 81185950

Sort Code: 40-34-45

Bank Address: HSBC, Maingate, Kingsway North, Team Valley Trading Estate,

Gateshead, Tyne & Wear, GB, NE11 OBE


For International Transfers:

IBAN: GB40HBUK40344581185950

BIC (swift code): HBUKGB4168K


Cash/Cheque


You may visit the shop and pay directly at:

AC Silver

35b St Georges Terrace

Jesmond

Newcastle Upon Tyne NE2 2SU

Mon – Sat, shop hours 10.00 – 17.00hrs


Additional Information


If you would like any further information, wish to discuss items or would like additional images, please contact Andrew Campbell directly either by email: enquiries@acsilver.co.uk, or by phone +44 (0) 191 2402645


Dispatch and Transit


On completion of your purchase, your item will be professionally and/or gift packaged (if requested) and dispatched either the same or next working day.


Once dispatched a member of the AC Silver team will monitor the transit progress and ensure the prompt and safe delivery of your parcel.


Estimated delivery time may vary depending on your location
UK: Approx. 2-3 working days
Worldwide: Approx. 5-7 working days


If there are any delivery issues a member of the staff will ensure such issues are resolved ASAP.


All items dispatched are fully insured and the responsibility of AC Silver until received by the customer.

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Andrew Campbell started trading in Antique Silver in the 1970's. Initially, Andrew lived in the South of England, travelling the country, searching for items of silver to buy. Andrew sold these items at various London markets and antique fairs. Over time, and through selling at a range of venues, Andrew built up a large and diverse customer base from private buyers to national and international trade customers.
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